Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Dana Wagner

Evansville,IN

Summary

Self-directed program and event manager with over 8 years of experience creating strategic alliances with organizational leaders to align with and support key business initiatives for on-time, under-budget event completion. Organized and ambitious planner with expertise in managing costs and budgets while establishing partnerships with vendors for optimal savings. Customer-oriented time manager and decisive leader.

Overview

9
9
years of professional experience

Work History

General Manager

BlackHeart Basketball / The Lab Sports
01.2015 - Current


  • Oversee and manage a travel basketball organization with 25+ teams coordinating their coaching staff, tournament and practice schedules, hotel accommodations, and fundraising efforts
  • Implement operational strategies and effectively build customer and loyalty.
  • Formulate policies and procedures to streamline operations.
  • Develop and oversee special events such as tournaments and multi sport league hosting for The Lab Sports.
  • Develop and implement strategies to increase sales and profitability.
  • Manage budget implementations, employee reviews, training, schedules, and contract negotiations.

Middle Office Associate

Old National Bank - Wealth Management
01.2015 - 12.2018
  • Engaged in both long and short-term project planning, strategizing for on-time, high-quality deliverables.
  • Serve as a communication bridge between front office sales, back office and compliance to ensure all required steps are met in account processes
  • Open new accounts and close leaving accounts for Old National Wealth Management
  • Bill Pay and organization for clients
  • Assist in developing training policies for new systems
  • Facilitated training for new employees on systems and processes.
  • Facilitated monthly department meetings across all department teams.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Responded to inquiries from callers seeking information.
  • Kept business, customer and financial records current and accurate to stay on top of changing information and avoid lost data.
  • Developed and maintained spreadsheets in Adobe to track and chart information and develop new forms for general office use.


Education

Bachelor of Science - Communication Studies

University of Southern Indiana
Evansville, IN
05.2012

Skills

  • Event planning
  • Project management
  • Event marketing
  • Personnel Management
  • Budgeting
  • Social media marketing
  • Fundraising
  • Excellent communication skills
  • Community engagement
  • Program development

Timeline

General Manager

BlackHeart Basketball / The Lab Sports
01.2015 - Current

Middle Office Associate

Old National Bank - Wealth Management
01.2015 - 12.2018

Bachelor of Science - Communication Studies

University of Southern Indiana

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Dana Wagner