Dana Williams
Houston,DE
Summary
Proven Care Coordinator at Holly Hall, adept in case management and patient advocacy, significantly enhanced care plan effectiveness through meticulous documentation and collaborative partnerships. Leveraged organizational skills and medical terminology understanding to streamline patient care processes, achieving improved patient outcomes and healthcare operations efficiency. Practiced Care Plan Coordinator dedicated to timely and accurate completion of patient assessments, supporting development of comprehensive care plans. Collaborates with interdisciplinary team in monitoring progress and adjusting plans to achieve target results. Observes resident care, recommending opportunities for improvements.
Overview
3
3
years of professional experience
Work History
Care Coordinator
Holly Hall
05.2023 - Current
- Used company software and databases to maintain records of services performed and patient conditions.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
- Built strong relationships with clients to deliver emotional support and companionship.
- Educated patients on self-care strategies, promoting independence and empowering them to manage their health conditions.
- Assisted in managing medication regimens for complex cases, reducing potential errors or adverse effects on patients'' health.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Nurse Clinical Liaison
Serenity Hospice Solutions
09.2021 - Current
- Streamlined communication between nurses, physicians, and other healthcare professionals for better coordination of patient care.
- Identified opportunities for improvement in patient care processes and collaborated with management to implement necessary changes.
- Conducted ongoing evaluations of current policies and procedures to ensure they were up-to-date with industry standards and regulations.
- Collaborated with case managers on identifying barriers that hinder successful transitions between healthcare providers or settings, working together toward resolutions that benefit the patient''s overall wellbeing.
- Developed strong relationships with community partners, including hospitals, skilled nursing facilities, home health agencies, and hospices, resulting in improved continuity of care for patients.
- Facilitated regular team meetings to discuss individual cases and address any challenges encountered during the course of patient care.
- Served as a resource for nursing staff seeking guidance on complex clinical issues or needing assistance with navigating interdisciplinary collaboration efforts.
- Analyzed sales and marketing data for improved strategies.
- Outlined marketing strategies and developed collateral in close collaboration with product management personnel.
Education
Associate of Science - Nursing
CHCP
Houston, TX11.2023
LVN - Nursing
San Jacinto College District
Pasadena, TX12.2003
Skills
Case Management
Documentation
Patient Education
Organizational Skills
Medical terminology understanding
Documentation proficiency
Multidisciplinary team collaboration
Healthcare operations
Goal Setting
Policy Adherence
Nursing background
Care Planning
Claims Processing
Quality Assurance
Medical Terminology
Process Improvements
Insurance Practices
Program Oversight
Monitoring tools
Interdepartmental Collaboration
Database coordination
HIPAA Guidelines
Critical Thinking
Patient Advocacy
Patient Safety
Patient Care Assessment
Quality Assurance Controls
Electronic Medical Record Software
Risk Management
Decision-Making
Certified in CPR/AED
Medicare Compliance
Heartsaver First Aid CPR AED
Risk Analysis
Administrative Staff Supervision
Timeline
Care Coordinator
Holly Hall
05.2023 - Current
Nurse Clinical Liaison
Serenity Hospice Solutions
09.2021 - Current
Associate of Science - Nursing
CHCP
LVN - Nursing
San Jacinto College District