Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dana Williams

Baltimore,MD

Summary

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Quality cleaning and preservation
Baltimore , MD
08.2020 - Current
  • Collected deposits or payments and arranged for billing.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.

Education

CNA/Gna - Nursing Education

It Works Learning Center
Baltimore , MD
06-2021

Skills

  • Scheduling
  • Complaint resolution
  • Account updating
  • Dispute resolution

Timeline

Customer Service Representative

Quality cleaning and preservation
08.2020 - Current

CNA/Gna - Nursing Education

It Works Learning Center
Dana Williams