Overview
Work History
Education
Skills
Timeline
Generic

Dana Wilson

Detroit,MI

Overview

19
19
years of professional experience

Work History

Manager

Olga’s Kitchen
06.2015 - Current
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Accomplished multiple tasks within established timeframes.

Stocker Replenisher/ Sales Associate

Paradies Lagardere
10.2016 - 06.2019
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Kept work areas neat, clean and free from debris.
  • Stocked shelves to match planogram images and instructions.
  • Labeled products, rotated stock and fronted merchandise for appealing display.

Technical Equipment Operator (Bus Driver)

City Of Detroit Department Of Transportation
08.2005 - 11.2014
  • Calculated and collected fares from passengers.
  • Diffused potential passenger disputes with fairness and professionalism.
  • Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.
  • Developed and maintained positive relationships with passengers and other drivers.
  • Adhered to safety regulations to verify wellbeing of passengers and fellow drivers.
  • Followed all relevant schedules for routes and arrivals.
  • Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Conducted pre-trip inspections of bus for safe operation.

Deli Clerk

Meijer
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Education

Medical Billing And Coding

Everest
Detroit, MI
2012

Mackenzie High School
Detroit, MI
06.1987

Skills

  • Customer Service
  • Cleanliness and sanitation
  • Honesty and Integrity
  • Strong Work Ethic
  • Food safety knowledge
  • Cleaning and sanitizing

Timeline

Stocker Replenisher/ Sales Associate

Paradies Lagardere
10.2016 - 06.2019

Manager

Olga’s Kitchen
06.2015 - Current

Technical Equipment Operator (Bus Driver)

City Of Detroit Department Of Transportation
08.2005 - 11.2014

Deli Clerk

Meijer

Medical Billing And Coding

Everest

Mackenzie High School

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Dana Wilson