Dana Yang
Asia Bowl & Grill Catering
3619 Chamberland Dr,TX
32
years of professional experience
Results-driven Cashier Manager with over 20 years of experience in retail operations. Skilled in cash handling, customer service, and complaint resolution. Committed to maximizing customer satisfaction through efficient transaction management and operational excellence.
Work History
Cashier Manager
24 Years 9 Months- Managed transactions with customers, ensuring accurate cash handling and reconciliation processes.
- Increased customer satisfaction by efficiently managing cashier transactions and resolving complaints.
- Trained cashiers on organizational policies and cash handling to maintain high service standards.
Cashier Assistant Manager
1 Year 3 Months- Supervised daily operations, ensuring efficient workflow and customer satisfaction.
- Trained and mentored new cashiers on company policies and best practices.
- Resolved customer inquiries and complaints, enhancing overall service quality.
Sales Associate
2 Years 1 Month- Processed transactions accurately and efficiently at point-of-sale systems.
- Assisted customers in product selection and provided exceptional service to enhance the shopping experience.
- Collaborated with team members to achieve daily sales goals and promote teamwork.
Sales Associate
1 Year- Handled cash transactions efficiently while adhering to company cash handling policies.
- Boosted customer satisfaction levels through exceptional service and timely issue resolution.
- Contributed to sales revenue by building strong rapport with customers and recommending appropriate products.
Education
Associate of Arts - Business Management
High School Diploma
Skills
Cash handling and management
Customer service
Cash register operation
Transaction management
Customer complaint resolution
Staff training
Documentation and reporting
Team leadership
Time management
POS systems
Timeline
Cashier Assistant Manager
China Cafe
03.2003 - 06.2004Read More
Cashier Manager
Asia Bowl & Grill Catering
01.2002 - CurrentRead More
Sales Associate
Neiman Marcus Last Call
01.2000 - 02.2002Read More
Sales Associate
Target
01.1995 - 01.1996Read More
TCC
Associate of Arts from Business Management
Read More
Carroll High School
High School Diploma
Read More