Dana Young
New Orleans,LA
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Excellent at working with a team.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Owner
Magia Nola
2014.10 - Current
- Designed custom jewelry pieces, incorporating client specifications and market trends.
- Collaborated with artisans to refine manufacturing techniques and enhance product quality.
- Crafted custom jewelry pieces using traditional and modern techniques.
- Developed original artwork across various mediums, enhancing brand identity and client engagement.
Server/Bartender
Espiritu Mezcaleria
2023.06 - 2025.09
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Managed table assignments and efficiently coordinated with kitchen staff to streamline order delivery.
- Trained new servers on menu offerings and restaurant policies to enhance team performance.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Handled cash transactions accurately, balancing registers at the end of shifts with precision.
- Anticipated guest needs by offering personalized recommendations based on preferences and dietary restrictions.
- Crafted and served cocktails, adhering to established recipes and presentation standards.
- Managed bar inventory, ensuring timely restocking of supplies and compliance with safety regulations.
- Managed Bar Prep, creating syrups and garnishes.
- Extensive knowledge in Mezcal. Certified Mazcalier Level One with the Mexican Government
- Shift Lead when needed
Front Desk Receptionist
She Comes in Peace
2021.02 - 2023.09
- Managed front desk operations, ensuring seamless check-in and check-out processes.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated appointment scheduling, optimizing staff availability and client needs.
- Managed brick and mortar and online store inventory.
Fashion Jewelry Designer
Stony Jewelry
2009.11 - 2013.05
- Designed innovative fashion jewelry collections aligned with current market trends.
- Collaborated with cross-functional teams to enhance product quality and design efficiency.
- Conducted thorough research on materials and techniques to improve design sustainability.
- Mentored junior designers, fostering skill development and creative exploration.
- Worked with a variety of clients on custom and private label jewelry.
- Managed a team of five
Education
Bachelor of Arts - Industrial Design
Pratt Institute of Art
Brooklyn, NY2004-06
Skills
- Exceptional Customer Service
- Small business operations
- Relationship building
- Verbal and written communication
- Strong work ethic
- Memory retention
- Professional appearance
- Cleanliness standards
- Team oriented
Certification
- Mezcalier Level 1, Master Mezcalier Program - May 2025 - Certified through the Mexican Government.
Timeline
Server/Bartender
Espiritu Mezcaleria
2023.06 - 2025.09
Front Desk Receptionist
She Comes in Peace
2021.02 - 2023.09
Owner
Magia Nola
2014.10 - Current
Fashion Jewelry Designer
Stony Jewelry
2009.11 - 2013.05
Bachelor of Arts - Industrial Design
Pratt Institute of Art