Saskia Tyrone
Boston,MA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
7
7
years of professional experience
Work History
Owner
Swift Clean Pro Maintenance
08.2021 - Current
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed day-to-day business operations.
- Meet new clients, send estimates, invoices and scheduling
Scheduling Coordinator
Central Square Smiles
02.2020 - 09.2021
- Handle appointment bookings, confirming and rescheduling as necessary using dental office software.
- Manage patient billing processes, including processing payments and handling insurance claims efficiently
- Collaborate with dental staff to ensure efficient workflow, managing phone calls, emails, and other office communication
Server
Jillians Restaurant
04.2018 - 02.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
High School Diploma -
Charlestown High School
Charlestown, MA05-2008
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Negotiation
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Customer service
- Safe food handling
- Team collaboration
- Service prioritization
Languages
Spanish
Native or Bilingual
Timeline
Owner
Swift Clean Pro Maintenance
08.2021 - Current
Scheduling Coordinator
Central Square Smiles
02.2020 - 09.2021
Server
Jillians Restaurant
04.2018 - 02.2020
High School Diploma -
Charlestown High School
Similar Profiles
Carl CortezCarl Cortez
Bus Fueler/ Cleaner Helper at Bee-Clean Building MaintenanceBus Fueler/ Cleaner Helper at Bee-Clean Building Maintenance
Wasiu SundayWasiu Sunday
Commercial Cleaner at Bee-Clean Building MaintenanceCommercial Cleaner at Bee-Clean Building Maintenance
Gracie HardisonGracie Hardison
Window Cleaner at Mighty Pro CleanWindow Cleaner at Mighty Pro Clean