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Danacia Smith
Medication Tech
Summerville,SC
Summary
Proficient and caring health care team member offering outstanding patient-facing and over the phone experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Medication Technician
Life Care Center
North Charleston, SC
08.2022 - Current
- Reviewed patient progress to document effects of any prescribed medication.
- Explained treatment procedures, medications, and diets to inform patient and patient's family of care and progress.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Counted and recorded medication inventory routinely to maintain medication security and control.
Patient Care Technician
Roper St. Francis Hospital
Summerville, SC
10.2022 - 06.2023
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Supported patient admissions, discharges, and transfers to promote team productivity.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Used principles of growth and development to provide age-specific treatment and care.
- Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
NICU Unit Secretary
MUSC
Charleston, SC
08.2021 - 06.2022
- Transcribed doctors' medication orders, lab test requests, and care plans.
- Maintained current and accurate medical records for patients.
- Enhanced office productivity by handling high volume of callers per day.
- Organized paperwork such as charts and reports for office and patient needs.
- Managed incoming calls and directed to appropriate department.
- Processed patient bills and payments, double checking information for accuracy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
Burke High School
Charleston, SC 08.2012 - 06.2016
Skills
Medical Records Management
Incoming call reception
Medical office administration
Patient data confidentiality
Medical billing knowledge
Appointment Scheduling
Complaint resolution
Multi-line phone talent
Good communication skills
Excellent written and oral communication
Telephone etiquette
Software
Microsoft Excel
Epic
Cerner
Timeline
Patient Care Technician
Roper St. Francis Hospital
10.2022 - 06.2023
Medication Technician
Life Care Center
08.2022 - Current
NICU Unit Secretary
MUSC
08.2021 - 06.2022
Burke High School
08.2012 - 06.2016