Danah Williams
Chicago,Illinois
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Remittance Processor
JP Morgan
11.2020 - 05.2022
- Maintained strict compliance with regulatory guidelines and company policies during all phases of remittance processing.
- Handled sensitive customer information with discretion, maintaining confidentiality throughout the payment process.
- Remained adaptable and flexible in a fast-paced environment, readily adjusting to changes in processes or customer requirements while maintaining high levels of performance.
- Maintained account accuracy by reviewing and reconciling checks monthly.
Assistant Manager
Dollar General
08.2017 - 05.2019
- Implemented staff training programs
- Managed inventory levels
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Tax Office Manager/Tax Preparer
Baste Financial
01.2011 - 04.2017
- Distributed client refund checks biweekly and maintained strict client confidentiality
- Mentored junior staff members to enhance their understanding of tax regulations and best practices.
- Prepared and reviewed federal and state income tax returns in accordance with applicable tax laws.
- Organized and updated databases, records and other information resources.
Education
Highschool Diploma Received -
Westlake High School
06.1995
Skills
- 40 WPM
- Visual Communication
- Record Keeping
- Customer Service
- Data Management
- Multitasking
- Decision Making
- Problem Solving
- Time Management
- Interpersonal Skills
- Software Proficiency
- Attention to Detail
- Cash Handling
- Bulk Filing
- Administrative Support
- Invoice Generation
- Database Management
- Word Processing
- Desktop Publishing
- Microsoft Office
- Inventory Management
- Relationship Building
Professional Highlights
- Financial Service
- Specialty Retail
- Customer Service
- Graphic Design
Certification
- Basics of Online Marketing Training - 2022
Timeline
Remittance Processor
JP Morgan
11.2020 - 05.2022
Assistant Manager
Dollar General
08.2017 - 05.2019
Tax Office Manager/Tax Preparer
Baste Financial
01.2011 - 04.2017
Highschool Diploma Received -
Westlake High School