Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Danai Amador

Danai Amador

El Paso,TX

Summary

Proven track record in child and pet care with Care.com Inc, showcasing exceptional organizational skills and empathy. Excelled in fostering strong client relationships, leading to repeat business. Demonstrated ability in activity planning and applying positive behavior management, significantly enhancing client satisfaction and trust.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Childcare Provider

Care.com Inc
10.2023 - Current
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
  • Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
  • Fostered creativity with various arts and crafts projects, stimulating imagination and self expression.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Managed approximately 15 incoming calls, emails, and SMS messages per day from clients.

Petsitter

Rover.com
10.2023 - Current
  • Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
  • Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
  • Communicated professionally with pet owners via phone, email, and text.
  • Delivered exceptional customer service by responding promptly to inquiries, addressing concerns, and resolving issues quickly.

Education

BBA - Marketing

The University of Texas At El Paso
El Paso, TX
05.2027

Skills

  • Patience and Empathy
  • Activity Planning
  • Group leadership
  • Observation and Assessment
  • Problem-Solving
  • Time Management
  • Decision-Making
  • Organizational Skills
  • Honest and Trustworthy
  • Positive Attitude

Certification

  • Microsoft Excel Certification-May 2020
  • Microsoft Word Certification- May 2020

Languages

Spanish
Native or Bilingual

Timeline

Childcare Provider

Care.com Inc
10.2023 - Current

Petsitter

Rover.com
10.2023 - Current

BBA - Marketing

The University of Texas At El Paso

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Danai Amador