Delina Berhane
Charlotte,NC
Summary
Proven to enhance customer satisfaction through efficient service at Arby's, I am a quick learner with a strong work ethic. Specializing in excellent customer service, I've adeptly handled high-pressure situations, maintaining composure and organization. My skills in accurate cash handling and empathy toward customers underscore my ability to improve any front-end operation.
Overview
4
4
years of professional experience
Work History
Front End Cashier
Arby's
06.2023 - Current
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
Cashier
Food Lion
08.2020 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Counted money in drawers at beginning and end of each shift.
Education
Bachelor of Science - Biology
UNC Charlotte
Charlotte06.2026
Skills
- Quick Learner
- Strong Work Ethic
- Excellent customer service
- Patience and Empathy
- Customer Service
Timeline
Front End Cashier
Arby's
06.2023 - Current
Cashier
Food Lion
08.2020 - 08.2022
Bachelor of Science - Biology
UNC Charlotte