Dana Khouri

• Provided consecutive interpretations for clients during Medical visits, successfully maintaining pace with native speakers to deliver real-time comprehension.
• Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
• Enabled timely delivery of services to non-English speaking customers by translating written documents accurately and efficiently.
• Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.

• Contributed to inclusive environments by interpreting to English limited speakers , enabling their full understanding and facilitating smooth communication.
• Boosted customer service quality through the seamless sight translation of written documents such as reports, contracts, and Medical questionnaires.
• Maintained strict confidentiality protocols while handling sensitive information during interpretation assignments.
• Assisted in cultural connection and understanding by bridging language barriers during Medical session and school presentations.

• Supported dietary needs of pregnant women and children by offering tailored food options.

. Check biometrics and documented growth changes for babys and toddlers.

. Provided breastfeeding and dietary education to pregnant Moms .

• Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
• Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
• Delivered excellent patient experiences and direct care.
• Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.