Danasha Williamson

• Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
• Displayed enthusiasm and knowledge about restaurant's menu and products.
• Operated POS terminals to input orders, split bills and calculate totals.
• Explained menu items, describing ingredients and cooking methods upon request.
• Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
• Presented menus and answered questions regarding items.
• Took reservations and to-go orders to streamline process for both customer and restaurant.
• Served meals to residents, following dietary restrictions as needed.
• Assisted in preparing salads, appetizers and desserts to speed up food service.
• Garnished dishes and beverages to serve visually appealing menu items.
• Took food orders from residents and entered into computer system.
• Assisted in setting up the dining room for meals.
• Delivered snacks to residents between meal services as requested.
• Inspected dining area prior to opening to ensure it was presentable for guests.
• Prepared checks, itemizing total meal costs and taxes.
• Adhered to safety regulations while handling hot foods or operating equipment.
• Replenished condiments and other items on buffet line as necessary.
• Greeted guests and provided menus.
• Performed light cleaning duties such as mopping floors and washing dishes at the end of shift.
• Responded promptly to resident complaints or concerns about quality of food or service.
• Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
• Trained new employees on restaurant procedures and plating techniques.
• Cleaned tables, chairs, and other surfaces after each meal service.
• Cleaned tables and chairs to prepare dining area for next customers.
• Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
• Explained menu options to guests, offered suggestions and took orders for food and beverages.
• Maintained a neat and orderly appearance of the dining room throughout shifts.
• Informed customers of daily specials and signature menu items.
• Promoted desserts, appetizers, and specialty drinks to optimize sales.
• Set up tables in between patrons to reduce wait times.
• Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.

• Developed and oversaw preparation of specialized diets.
• Prepared meals by following recipes and determining group food quantities.
• Reviewed records and assessed nutritional condition of at-risk residents by recognizing unplanned weight changes and other issues.
• Provided education to patients on healthy eating habits and lifestyle modifications.
• Treated patients and team members with dignity and respect.
• Prepared food trays according to prescribed diets and ensured that meals met quality standards.
• Researched and identified ingredients and nutritional components of foods, diets and menu choices.
• Stocked food and other supplies for main kitchen and units.
• Served specific meals to patients with special dietary needs.
• Set up trays and food service carts to deliver food to residents.

• Provided excellent customer service at all times while interacting with both internal
• Helped in training new food runners, sharing best practices and operational knowledge.
• Delivered food to guests in a timely manner while following safety protocols.

Removed trays and stacked dishes for return to kitchen after finished meals.

• Supported the kitchen staff by restocking supplies and preparing ingredients during peak times.
• Assisted with the setup and breakdown of the dining area before and after service
• Treated patients and team members with dignity and respect.
• Educated clients on special diets such as low sodium or gluten free diets.
• Stocked food and other supplies for main kitchen and units.
• Served food and beverage items to residents, meeting therapeutic diets.
• Set up trays and food service carts to deliver food to residents.
• Delivered snacks to nurse station for distribution to specific residents.
• Served food and snacks according to planned menu and patients' diet orders.
• Delivered meals directly to patients' rooms when needed.

• Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
• Checked personal identifications during alcohol and tobacco sales.
• Delivered high level of customer service to patrons using active listening and engagement skills.
• Accepted cash and credit card payments, issued receipts and provided change.
• Maintained work area and kept cash drawer organized.
• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
• Collected payments and provided accurate change.
• Provided excellent customer service while promoting loyalty programs to increase sales potential.
• Issued receipts, refunds, credits or change due to customers.
• Processed customer payments quickly and returned exact change and receipts.
• Resolved customer complaints professionally in accordance with company policy.
• Worked closely with front-end staff to assist customers.
• Directed trash removal and sanitation procedures to keep aisles and register area organized.
• Greeted customers promptly and responded to questions.
• Trained new team members in cash register operation, stock procedures, and customer services.

• Ensured compliance with all health regulations related to food handling practices.
• Worked nights, weekends, and holidays, and maintained calm, pleasant demeanor.
• Adhered to social distancing protocols and wore mask or face shield.
• Restocked inventory when necessary to maintain sufficient levels at the front counter area.
• Maintained knowledge of current menu items, prices, and promotions.
• Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
• Prepared drinks, ice cream and other special items to complete food orders.
• Prepared food items according to company standards for quality and presentation.
• Kept drive-thru station well-stocked and organized to meet customer needs.
• Helped keep business clean during downtime by washing and disinfecting kitchen areas.
• Received payment from customers and made change as needed.
• Prepared drive-thru station for next shift by refilling napkins, lids and straws at window.
• Assisted with the maintenance of store cleanliness including sweeping floors and wiping down counters.
• Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
• Replenished supplies such as napkins, straws, condiments, trays throughout shift.
• Took orders, prepared foods and processed payments in full-service establishment.
• Informed customers of regular deals or monthly specials to upsell orders.
• Managed multiple tasks simultaneously while maintaining a high level of efficiency and accuracy.
• Counted and balanced cashier drawers.
• Verified that orders were accurate and complete before delivering them to customers.