Da'Nasia Hudson-Young
CINCINNATI
Summary
Dependable crew member with extensive experience and strong critical thinking, problem-solving, and organizational skills. Skilled communicator and team player proficient in operating cash registers and providing excellent customer service. Committed to exceeding guest expectations and fostering loyalty. Demonstrated reliability as a fast food worker with expertise in basic food and beverage preparation. Maintains clean and inviting spaces to attract customers and drive business. Always ready to support team members and assist customers. Attentive individual with over 2+ years of counter work experience, dedicated to delivering exceptional service. Highly efficient in processing cash and credit card payments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Package Handler
Fed Ex Ground
10.2024 - Current
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Crew Member
Raising Canes Ohio
02.2023 - Current
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Resolved customer complaints in a professional manner.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Home Health Aide
A Miracle Home Care
08.2024 - 11.2024
Sale Associate
Bath and Body Works
09.2023 - 02.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier
Italianette Pizza
04.2021 - 09.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Answered customer inquiries regarding store policies and procedures.
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
High School Diploma -
Western Hills University High School
Cincinnati, OH05.2023
Skills
- Customer Engagement
- Cleaning and Sanitizing
- Workplace Efficiency
- Product Promotion
- Supplies Monitoring and Restocking
- Flexible Schedule
- Store Opening and Closing
- Valid Driver's License
- Cash Handling
- Loading and unloading
Certification
- CPR Certified
Education and Training
other
Timeline
Package Handler
Fed Ex Ground
10.2024 - Current
Home Health Aide
A Miracle Home Care
08.2024 - 11.2024
Sale Associate
Bath and Body Works
09.2023 - 02.2024
Crew Member
Raising Canes Ohio
02.2023 - Current
Cashier
Italianette Pizza
04.2021 - 09.2022
High School Diploma -
Western Hills University High School
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