Summary
Overview
Work History
Education
Skills
Timeline
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Danasja Goodrum

Miramar

Summary

Dynamic and dedicated professional with experience as a Shift Leader Manager at Dunkin Donuts, showcasing exceptional problem-solving and active listening skills. Proven track record in fostering team collaboration and delivering outstanding customer service. Committed to maintaining high standards and enhancing residents' experiences as a Resident Assistant at DCC Conklin Dorm.

Overview

5
5
years of professional experience

Work History

Resident Assistant

DCC Conklin Dorm
Poughkeepsie
01.2020 - Current
  • Assisted residents with activities of daily living, as described in individual care plans.
  • Planned programs and activities designed to promote wellness and create a living environment conducive to personal growth.
  • Displayed excellent interpersonal skills when interacting with peers, faculty, staff, and guests.

Front Desk Assistant

Dutchess Community College
Poughkeepsie
08.2024 - 01.2025
  • Assisted with scheduling appointments for customers according to their needs.
  • Greeted and welcomed guests in a friendly and professional manner, providing prompt service.
  • Followed up with guests regarding any unresolved issues or complaints.

Shift Leader Manager

Dunkin Donuts- DH Restaurant Group
Davie
01.2023 - 07.2024
  • Showed proficiency in maintaining a clean work environment by following safety procedures and adhering to sanitation regulations.
  • Utilized excellent interpersonal communication skills to effectively motivate staff, handle customer complaints, and build relationships with vendors.
  • Proficient in problem-solving, to quickly identify and resolve issues that arise during shifts.

Sales Associate

CVS Pharmacy
DAVIE
10.2022 - 01.2023
  • Greeted customers warmly, and offered assistance.
  • Helped customers find and select products.
  • Kept the work area clean, organized, and free of clutter at all times.

Education

Associate of Arts - Business Administration

Dutchess Community College
Poughkeepsie, NY
05-2026

Skills

  • Active listening
  • Role modeling
  • Team player
  • Documentation and reporting

Timeline

Front Desk Assistant

Dutchess Community College
08.2024 - 01.2025

Shift Leader Manager

Dunkin Donuts- DH Restaurant Group
01.2023 - 07.2024

Sales Associate

CVS Pharmacy
10.2022 - 01.2023

Resident Assistant

DCC Conklin Dorm
01.2020 - Current

Associate of Arts - Business Administration

Dutchess Community College

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Danasja Goodrum