Dylan Rezendes
North Dartmouth,MA
Summary
I am hardworking and reliable. I am always willing to help out with any task that needs attention. At my previous job, I was responsible for a variety of things and I had to multi-task often to make sure the work flow was steady. I am very good at working with others, collaborative, and friendly. I hope that you will consider me for this position.
Personable and responsible individual with strong commitment to fostering positive living environment. Understands importance of conflict resolution and community building, bringing excellent communication and organizational skills. Capable of positively impacting student life by creating supportive and inclusive communities.
Overview
4
4
years of professional experience
Work History
Resident Assistant
Residence Life Department - Joseph Barbagallo
08.2024 - Current
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
- Assisted residents in preparing for activity and social programs.
- Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
Set-Up Crew
Campus Events/ Autumn Sendzik
09.2022 - 05.2024
- Participated in clean up of venues after events and meetings by sweeping floors and taking out trash.
- Managed multiple projects simultaneously while maintaining attention to detail, ensuring flawless execution of each event setup.
- Efficiently disassembled event spaces after completion ensuring venues were restored back into their original state promptly. As well as set up events in venues.
- Provided support to other departments as needed, demonstrating versatility and commitment to the overall success of each event.
- Improved event setup efficiency by coordinating with team members and prioritizing tasks.
Host
Texas Roadhouse
09.2021 - 12.2023
- Greeted guests and gathered information to seat groups or place on waitlist.
- Answered telephone to provide dining information and take reservations.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Notified server after seating parties in section to facilitate prompt service.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Greeted customers, answered questions and recommended specials to increase profits.
- Monitored dining area to assess server capacity and estimate wait times.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Built positive relationships with other front-of-house and kitchen staff.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
Groundskeeper
Allendale Country Club
03.2021 - 10.2021
- Used heavy equipment, mowers and trimmers safely to prevent accidents.
- Removed debris and trash from surrounding areas and disposed of recyclable materials properly.
- Operated landscaping equipment to maintain grounds and remove trees.
- Cleared pathways of overgrowth, debris and snow to reduce hazards.
- Pruned trees and bushes to improve visibility and shape.
- Used hand-held tools to maintain green spaces.
- Swept and power washed hard surfaces to remove grime.
- Moved leaves and grass clippings using leaf blower.
- Transported mulch, soil and sand using shovel and rake.
- Prepared property for winter conditions using weather-proofing materials.
- Utilized portable sprinkler systems, hoses and watering cans to water trees, lawns and plants.
Education
High School Diploma -
Dartmouth High School
Dartmouth, MA06.2022
Skills
- Seating Assignment Preparation
- High-Volume Dining
- Large Party Preparation
- Service Oriented
- Multitasking and Prioritization
- Creative Problem Solving
- Team Player
- Warm and Welcoming
- Verbal and Written Communication
- Reliable and Trustworthy
- Table Assignment Management
- Active Listening and Communication
- PPE Compliance
- Front- and Back-of-House Coordination
- Personable and Friendly
- Time management
- Student leadership
- Documentation and reporting
- Resident support
- Active listening
Affiliations
- Basketball
- Chorus / Harmonix (a capella group)
- DECA
- Sailing
- Debate Team
- Track
Education and Training
other
Timeline
Resident Assistant
Residence Life Department - Joseph Barbagallo
08.2024 - Current
Set-Up Crew
Campus Events/ Autumn Sendzik
09.2022 - 05.2024
Host
Texas Roadhouse
09.2021 - 12.2023
Groundskeeper
Allendale Country Club
03.2021 - 10.2021
High School Diploma -
Dartmouth High School
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