Quickbooks
Dana Slone
Sales Representative
Harrisburg ,NC
Summary
Strategic and industrious Sales Representative offering comprehensive background in building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. Achievements include expanding customer base and bringing in new sales revenue. Excellent customer service, research and conflict resolution skills.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Office Manager
Vertex Restoration
West Chicago, IL
06.2020 - 12.2020
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Maintained CRM database with customer updates and report generation.
- Maintained computer and physical filing systems.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Compared vendor prices and negotiated for optimal savings.
- Edited subcontractor proposals, project punch lists, transmittals and memorandums for organizational support.
- Maintained open communication with customers to foster positive relations and provide updates on issues.
- Resolved compliance issue which would have resulted in $30,000 worth of fines.
Hair Stylist
My Salon
Geneva , IL
04.2016 - 06.2020
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Built strong and lasting rapport with over 100 clients through consistent delivery of requested services and exceptional results.
- Organized sales area and work station to showcase products and boost sales.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Recorded notes for future reference about customer preferences and services delivered.
- Supported reception desk as needed, receiving phone calls, entering appointments and collecting payments for services rendered.
- Joined Fox Valley Women's Business Networking group in order to boost clientele, build community rapport and to support other woman in business.
Education
No Degree - Cosmetology
Debutantes School of Cosmetology And Nail Technology, LLC
Dekalb, IL 02.2015 - 03.2016
Associate of Arts - General
Kishwaukee College
Malta, IL 08.2004 - 06.2006
Skills
Relationship building
Scheduling/Time Management
Workflow planning
Teachable
Clear oral/written communication
Network development
Competitive
Accomplishments
- Recognized as the fastest growing hairstylist, my previous employer had seen in 10+ years.
- Held the highest retail:service sales percentage all 4 years at the salon by educating clients on their specific needs.
- Resolved product issue through consumer testing.
- Collaborated with the owner to create step by step processes for each position in the company, including front office, salesman, production manager, and quality control.
Software
Excel
Canva
Microsoft and Apple
Certification
CNP - Certified Notary Public
Interests
Coach Softball
Timeline
CNP - Certified Notary Public
10-2020
Office Manager
Vertex Restoration
06.2020 - 12.2020
Hair Stylist
My Salon
04.2016 - 06.2020
No Degree - Cosmetology
Debutantes School of Cosmetology And Nail Technology, LLC
02.2015 - 03.2016
Associate of Arts - General
Kishwaukee College
08.2004 - 06.2006