Experienced with training program development and team management. Utilizes effective communication and leadership to inspire team success. Knowledge of operational processes and performance optimization.
Overview
11
11
years of professional experience
Work History
Manager in Training
Centro Envejecientes Cuido Vida
01.2024 - 06.2025
Enhanced team performance by implementing effective training strategies and management techniques.
Enhanced supervisory and leadership abilities by working closely with supervisor.
Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
Coordinated staffing schedules to ensure optimal coverage during peak hours without sacrificing employee satisfaction or work-life balance considerations.
Established team priorities, maintained schedules and monitored performance.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
NURSE
HOSPITAL EL MAESTRO
01.2024 - 06.2025
Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Performed routine wound care and dressing changes on schedule.
Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
Improved patient satisfaction ratings by delivering compassionate and personalized care.
Implemented infection control measures that significantly reduced hospital-acquired infections.
Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
Evaluated patient histories, complaints, and current symptoms.
Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Medical Assistant
06.2021 - 02.2023
Viva medical center
Administered medications and immunizations as ordered by physician
Demonstrated excellent organizational and multitasking skills in afast-paced environment
Developed strong relationships with patients and their families to ensure apositive patient experience
Performed laboratory tests, such as urinalysis and blood counts
Answered patients’ questions and provided information about medical treatments
Assisted in thepreparation of medical documents, such as reports and consent forms
Manage employers and their schedules
Directed patients to exam rooms, fielded questions and prepared for physician examinations
Sanitized, restocked, and organized exam rooms and medical equipment
Obtained client's medical history, medication information, symptoms, and allergies
Performed medical records management, including filing, organizing and scanning document
Chief Leader
Walgreens
01.2018 - 11.2020
Organized and coordinated the implementation of operational plans for each department and the overall organization
Coordinated with close air support assets to provide fire support to ground operations
Assessed company operations to ensure compliance with established standards
Managed and coordinated daily company operations
Ensured all equipment was in good working order and met safety standards
Generated detailed reports on production output, quality, and cost
Planned and organized special events and activities for employees
Participated in the successful rescue of a large group of hostages from a hostile environment
Performed maintenance and troubleshooting of machinery and equipment
Medical Assistant
Las Mias Medical Center
02.2014 - 10.2020
Administered medications and immunizations as ordered by physician
Demonstrated excellent organizational and multitasking skills in a fast-paced environment
Developed strong relationships with patients and their families to ensure a positive patient experience
Performed laboratory tests, such as urinalysis and blood counts
Answered patients’ questions and provided information about medical treatments
Assisted in the preparation of medical documents, such as reports and consent forms
Director Business Development Latin America & Caribbean at Intelligent Security Systems Inc. (ISS)Director Business Development Latin America & Caribbean at Intelligent Security Systems Inc. (ISS)