Danay Garcia
Las Vegas
Summary
Dedicated professional with extensive experience in housekeeping and customer service, notably at You’ve Got Maids. Proven ability to enhance guest satisfaction through meticulous cleaning and strong teamwork. Skilled in maintaining high-quality standards and fostering positive customer relations, ensuring a clean and welcoming environment.
Overview
2022
2022
years of professional experience
Work History
House Keeper
You’ve Got Maids
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Representative
Telus Communications
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service and support.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
Housekeeper
Bella Brite
10.2019 - 12.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Crew Member
McDonald's
04.2017 - 01.2018
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Education
C.O Bastian High School
Caliente, NV07.2016
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Residential cleaning
- Customer-oriented
- Quality assurance
Timeline
Housekeeper
Bella Brite
10.2019 - 12.2021
Crew Member
McDonald's
04.2017 - 01.2018
House Keeper
You’ve Got Maids
Representative
Telus Communications
C.O Bastian High School
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