Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Danay Medina

Charlotte,NC

Summary

Dynamic office assistant with a strong background in database management and customer service, honed at RM Commercial Services. Proven ability to enhance document control and streamline accounting processes, ensuring compliance and efficiency. Bilingual in Spanish and English, I excel in multicultural teamwork and am committed to delivering exceptional results in fast-paced environments.

Overview

1
1
year of professional experience

Work History

Office Assistant

RM Commercial Services
Charlotte, North Carolina
06.2024 - 08.2025

I am an organized and reliable professional with a background in Computer Science and extensive experience in office administration and multifamily housing services. I am skilled in computer programs, operating systems, and database management. Throughout my career, I have demonstrated strong attention to detail, excellent communication skills, and the ability to manage documents and accounting tasks efficiently. I am seeking a position at Greystar where I can contribute my technical and administrative expertise in a dynamic, supportive environment.

Education
I hold a Bachelor’s Degree in Computer Science from Cuba. My academic training provided me with a solid foundation in programming, systems analysis, and the use of technology to solve practical problems. I developed strong analytical thinking and became proficient in various software tools and platforms.

Work Experience
I have worked in office administration roles throughout my professional life. In these positions, I managed daily operations such as organizing documents, maintaining filing systems, and supporting accounting tasks. I consistently maintained accurate records and databases using Microsoft Excel and other tools. I provided excellent customer service and communicated effectively with colleagues and clients. My work required discretion, time management, and the ability to prioritize tasks in fast-paced environments.

I also have experience working with companies that provide services to multifamily apartment communities. I supported property management teams by coordinating maintenance requests, communicating with tenants, and assisting with lease documentation and billing. I helped ensure compliance with company standards and local regulations. This experience gave me a deep understanding of housing systems and service workflows, as well as the importance of responsiveness and professionalism in residential services.

Technical Skills
I am familiar with multiple operating systems including Windows, macOS, and Linux. I am proficient in Microsoft Office applications such as Word, Excel, PowerPoint, and Outlook, as well as Google Workspace tools. I have basic knowledge of database management using Microsoft Access and SQL. I have worked with CRM platforms and accounting software. I am fluent in both Spanish and English, which allows me to communicate effectively in diverse environments.

Core Competencies
My strengths include office administration, document control, accounting support, data entry, and record keeping. I have hands-on experience in the multifamily housing industry and am skilled in time management and task prioritization. I am known for my customer service abilities and my capacity to work well in multicultural teams. I am dependable, proactive, and committed to continuous improvement and professional growth.

Skills

  • Database management
  • Microsoft Excel
  • Accounting support
  • Document control
  • Customer service
  • Problem solving
  • Multicultural teamwork
  • Lease documentation
  • Data entry
  • Attention to detail

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Office Assistant

RM Commercial Services
06.2024 - 08.2025
Danay Medina