Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Group Sales Intern
Ocean Breeze Waterpark
05.2023 - 08.2023
Strengthened communication skills through regular interactions with both internal teams and external clients during the internship period.
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Food and Beverage Cashier
Ocean Breeze Waterpark
06.2023 - 08.2023
Collected payments.
Greeted over 50 customers per day and communicated effectively to obtain accurate orders.
Ticket Booth
Ocean Breeze Waterpark
05.2022 - 06.2022
Collected over 50 forms of payments from guest entering the park. Helped answered any questions a guest may have.
Bag Check
Ocean Breeze Waterpark
05.2021 - 08.2021
Checked over 100 bags while maintaining great customer service. Helped guest with questions pertaining to rides, restrooms, and lockers.
Collaborated with team members to ensure a smooth, organized check-in experience for all guests.
Education
Bachelor of General Studies - Business, Marketing
Chowan University
Murfreesboro, NC
12.2023
Skills
Great Customer Service
Attention to detail
Computer skills
Excel
Strong communication
Team collaboration
Problem-solving abilities
Adaptability
Active listening
Decision-making abilities
Clubs And Organizations
Chowan Fellows, 2020, 2023
Black Empowerment Club, 2022, Present, Secretary
NAACP, 2022, Present, Second Vice President 2023
Chowan Sapphires Cheerleading, Spring 2022, Fall 2023