Dynamic and detail-oriented expert in delivery logistics. Known for optimizing routes and managing inventory, with a commitment to exceptional customer service and effective team leadership.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Router /Delivery Driver /Shift Supervisor
Call Courier Logistics
Long Island City, New York
11.2021 - Current
Coordinated with drivers to optimize delivery schedules and routes.
Managed daily routing of shipments to ensure timely deliveries.
Communicated with clients regarding shipment status and updates.
Monitored traffic conditions to adjust routes as necessary.
Resolved delivery issues through effective problem-solving techniques.
Followed traffic laws and safety regulations during routes.
Transported and safely delivered items to prevent damage or loss.
Served as a role model for other employees by demonstrating professional behavior at all times.
Trained new staff on routing procedures and safety protocols.
Return Processing Associate
The Home Depot Inc
Elmont, New York
10.2021 - 02.2022
Processed returned merchandise efficiently and accurately following company guidelines.
Inspected items for damages and assessed eligibility for restocking or disposal.
Operated warehouse equipment safely to move and organize returned products.
Maintained accurate records of returns using inventory management systems.
Repackaged damaged goods before returning them to vendor or restocking shelves.
Recorded accurate details about every return transaction including item description, quantity, cost, reason for return.
Sorted, counted, and scanned returned items into inventory management system.
Performed quality control checks on returned products to ensure they met company standards.
Fulfillment Supervisor
Bloomingdale's
Old Country Rd, NY
11.2020 - 11.2021
Supervised daily fulfillment operations to ensure timely order processing.
Trained team members on best practices in order fulfillment procedures.
Maintained accurate records of inventory levels and order status updates.
Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
Assisted in the development of training materials for new employees related to order fulfillment processes.
Utilized shipping system software to coordinate uploaded files to shipping delivery service.
Sales Associate
Walmart
Valley Stream, New York
04.2016 - 06.2017
Trained perspective employees
Operated with a telxon and managed inventroy
Assembled and repaired customers' bicycles.
Unloaded incoming shipments using pallet jacks efficiently.
Provided assistance to other departments within the facility as needed.
Assisted customers with product selection and inquiries.
Handled customer complaints and resolved issues promptly.
Restocked shelves and monitored inventory levels regularly.