D’andre Sims
Baton Rouge,LA
Summary
Compassionate Awake Overnight Advocate highly productive in fast-paced environments, efficiently completing tasks with focus and precision. Possess specialized skills in crisis intervention, empathetic communication, and safety protocol adherence. Excel at using active listening, patience, and stress management to support individuals in need while maintaining calm and secure settings.
Overview
8
8
years of professional experience
Work History
Awake Overnight Advocate
Social Advocates for Youth
Santa Rosa, CA
12.2023 - 02.2025
- Improved outcomes and successes by utilizing multidisciplinary risk identification and management in care planning.
- Directed protective placement, case management, parent education and family reunification activities.
- Maintained and developed community relationships to support various client referrals.
- Used active listening skills and supportive diction to cultivate client rapport and open communication.
- Facilitated individual and group therapy sessions to solve problems, set and achieve goals and improve communication skills.
- Used knowledge of successful crisis intervention techniques and supportive problem-solving to achieve treatment goals.
- Supported residents during difficult transitions or challenging moments that may arise during an overnight shift.
Unarmed Security Guard
Defense Block Security
Windsor, CA
03.2023 - 06.2023
- Identified potential security risks and recommended measures to management.
- Managed lost and found items, ensuring safe return to rightful owners.
- Observed all entrances for any signs of criminal activities or trespassers.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Monitored CCTV cameras, reported incidents, and responded to alarms or emergency situations.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Assisted in emergency response drills and real incidents, ensuring orderly evacuations.
Material Handler
Tesla
Fremont, CA
04.2021 - 12.2021
- Received and distributed incoming materials to designated areas.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Operated lift equipment to safely move stock in and out of high bay areas and around premises.
- Maintained inventory records, including tracking incoming and outgoing shipments.
- Maintained accurate inventory records of all received items.
- Checked cargo before transportation and determined if items adhered to proper regulation standards.
- Organized warehouse inventory according to warehouse plan.
- Supported other warehouse personnel in completing tasks efficiently.
- Collaborated with other movers when loading large equipment to prevent potential accidents.
- Unloaded cargo from trucks with mechanized equipment.
- Operated forklift in a safe manner to move large shipments within the facility.
- Assisted with physical inventories as needed by counting parts accurately and quickly.
Guest Services Associate
Hyatt regency SFO
Burlingame, CA
05.2019 - 08.2020
- Gave clear directions to local museums, restaurants and places of interest to patrons.
- Tracked customer loyalty program rewards points for returning guests.
- Offered guests beverages and refreshments upon check-in.
- Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
- Answered turn-down service and delivered extra toiletries and purchases from local stores to clientele.
- Monitored inventory of supplies such as keys and stationary items, ensuring stock was sufficient at all times.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
- Assisted with training new Guest Services Associates on proper procedures.
Resource Manager
United States Air Force, USAF
Laughlin AFB, TX
09.2016 - 05.2018
- Created reports on resource availability, capacity planning, scheduling and cost estimates.
- Monitored utilization of resources across all projects.
- Maintained detailed records of employee time sheets and vacation requests.
- Tracked employee performance metrics related to resource management objectives.
- Ensured compliance with organizational policies regarding workforce management.
- Coordinated with other departments to identify potential resources for projects.
- Conferred with project personnel to identify and resolve problems.
- Negotiated contracts with vendors for external services or personnel when necessary.
- Submitted project deliverables to clients, consistently adhering to quality standards.
- Collaborated with other departments to create training plans that would improve the efficiency of resources.
Education
High School Diploma -
Santa Monica College
Santa Monica, CASkills
- De-escalation techniques
- Substance abuse awareness
- Empathy development
- Mental health support
- Assessment skills
- Staff training and onboarding
- Cooperative
- Self-awareness
- Emergency response training
Languages
English
Native/ Bilingual
Timeline
Awake Overnight Advocate
Social Advocates for Youth
12.2023 - 02.2025
Unarmed Security Guard
Defense Block Security
03.2023 - 06.2023
Material Handler
Tesla
04.2021 - 12.2021
Guest Services Associate
Hyatt regency SFO
05.2019 - 08.2020
Resource Manager
United States Air Force, USAF
09.2016 - 05.2018
High School Diploma -
Santa Monica College