Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

DANDREA WILLIAMS

Tallahassee

Summary

Dynamic Certified Pharmacy Technician with proven expertise at TMH Pharmacy in medication dispensing and sterile compounding. Adept at enhancing workflow efficiency through team collaboration and regulatory compliance. Recognized for exceptional customer service and advanced math skills, ensuring accurate medication preparation and patient safety. Committed to maintaining high standards in pharmaceutical care. Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills. Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

TMH Pharmacy
Tallahassee
05.2024 - Current
  • Dispensed medications accurately to patients and healthcare providers.
  • Assisted pharmacists in preparing prescription orders and compounding medications.
  • Maintained cleanliness and organization of pharmacy work areas consistently.
  • Collaborated with team members to enhance workflow efficiency and safety protocols.
  • Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
  • Compounded sterile intravenous medications following strict safety protocols.
  • Prepared and labeled IV solutions using aseptic techniques.
  • Assisted pharmacists in medication preparation and dispensing processes.
  • Trained new staff on IV preparation procedures and safety standards.

Pharmacy Technician

CVS Pharmacy
Tallahassee
06.2021 - 05.2024
  • Created and updated patient profiles to include current information such as medications and insurance information in [System].
  • Assisted customers with placing orders, navigating systems, and locating items in person or over the phone to solve their problems.
  • Restocked pharmacy shelves with current merchandise to ensure that peripheral sales remained consistent.
  • Double-checked patient data and billing information in order to identify and correct erroneous bills caused by system errors.
  • Dispensed medications to patients according to the pharmacist's orders.
  • Worked with insurance reps to process claims and calculate the correct co-pay.
  • Calculated dosages, filled prescriptions, and printed prescription labels with extreme precision.
  • Answered incoming calls and provided answers to customers and healthcare providers' questions.

Merchandise Assistant

JCPenney
Tallahassee
10.2017 - 05.2021
  • Oversaw a team of up to [Number] merchandising employees and ensured that company standards were followed.
  • Used [Technique] to maintain [Type] and [Type] equipment with no incidents or failures.
  • Updated the floor plan for the [Number] square foot facility to better present products to customers.
  • Maintained a high level of professionalism and calmness with all personnel even in high-stress situations.
  • Improved overall productivity and efficiency by training [Job Title]s and [Job Title]s on [Task].
  • Improved the overall appearance of the store by paying close attention to product and display placement.

Rural Carrier

United States Postal Service
Monticello
06.2017 - 10.2017
  • Sorted and placed mail into mailboxes with accuracy and efficiency.
  • Picked up and delivered mail on time, taking into account weather and road conditions each day.
  • Ensured that products were delivered on time in order to provide exceptional customer service.
  • Loaded and secured items in trucks to avoid parcel damage during delivery.
  • Delivered mail in a very rural area outside of town along a well-established route.
  • Had an excellent attendance record and was always on time for work.

Pharmacy Technician

CVS Pharmacy
Monticello
11.2011 - 06.2017
  • Created and updated patient profiles to include current information such as medications and insurance information in [System].
  • Assisted customers with placing orders, navigating systems, and locating items in person or over the phone to solve their problems.
  • Restocked pharmacy shelves with current merchandise to ensure that peripheral sales remained consistent.
  • Double-checked patient data and billing information in order to identify and correct erroneous bills caused by system errors.
  • Dispensed medications to patients according to the pharmacist's orders.
  • Worked with insurance reps to process claims and calculate the correct co-pay amounts for patients.
  • Calculated dosages, filled prescriptions, and printed prescription labels with extreme precision.
  • Answered incoming calls and provided answers to customers and healthcare providers' questions.
  • Assisted the pharmacist by filling prescriptions for [Number] customers on a daily basis and answering patient questions about prescriptions and medication issues.

Education

Pharmacy Technician -

Tallahassee, FL
09.2025

General -

Jefferson High School
Monticello, FL
01.2001

General -

Tallahassee Community College
Tallahassee, FL

Skills

  • Medication dispensing
  • Team collaboration
  • Drug utilization review
  • Regulatory compliance
  • Assisting pharmacists
  • Answering customer questions
  • Patient confidentiality
  • Pharmaceutical sales and services
  • Processing payments
  • Drug safety
  • Medicare and Medicaid process
  • Data entry
  • Multitasking
  • HIPAA
  • Receiving incoming supplies
  • Customer service
  • Advanced math skills
  • Sterile compounding
  • Drug stability
  • Labeling medications
  • Sterile technique
  • Dosage calculation
  • Clean room procedures

Certification

Pharmacy Technician Certificate

Timeline

Certified Pharmacy Technician

TMH Pharmacy
05.2024 - Current

Pharmacy Technician

CVS Pharmacy
06.2021 - 05.2024

Merchandise Assistant

JCPenney
10.2017 - 05.2021

Rural Carrier

United States Postal Service
06.2017 - 10.2017

Pharmacy Technician

CVS Pharmacy
11.2011 - 06.2017

Pharmacy Technician -

General -

Jefferson High School

General -

Tallahassee Community College