D'Andreh Glover
Lenexa,KS
Summary
Detail-oriented professional with strong organizational skills and a focus on client support. Committed to enhancing customer satisfaction and streamlining processes in retail environments.
Dedicated cash handling expert with a proven track record in optimizing operations and delivering exceptional customer service. Skilled in analytical problem-solving and fostering collaborative teamwork to achieve business goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Head Cashier
Westlake Ace Hardware
15225 W. 87th Parkway Lenexa, Kansas 66219
08.2025 - Current
- Oversaw daily cash register operations, ensuring transaction accuracy and efficiency.
- Facilitated customer inquiries by delivering exceptional service and comprehensive product knowledge.
- Streamlined return and exchange processes to enhance customer satisfaction.
- Spearheaded collaboration with team members to design and implement merchandise displays and promotional strategies.
- Facilitated training sessions for new cashiers on register operations and customer service protocols.
- Oversaw cash drawer operations, identifying discrepancies and implementing corrective actions.
- Addressed and resolved escalated customer concerns with professionalism and empathy, ensuring satisfactory outcomes.
Warehouse Worker
Areotek
31426 W 191st St, Edgerton, KS 66021
10.2024 - 04.2025
- Oversaw inventory record maintenance utilizing warehouse management systems.
- Facilitated collaboration among team members to optimize order fulfillment and shipping efficiency.
- Established and enforced safety protocols to enhance workplace security.
- Optimized stock layout organization to enhance space utilization and operational efficiency.
- Executed consistent lifting of materials weighing up to 50 pounds to support operational efficiency.
Sales Associate
Westlake Ace Hardware
1185 W Santa Fe St, Olathe, KS 66061
01.2024 - 09.2024
- Facilitated customer product selection to enhance overall shopping experience.
- Oversaw inventory accuracy by conducting regular stock audits and implementing timely replenishment strategies.
- Managed point-of-sale system operations to ensure efficient transaction and return processing.
- Delivered comprehensive product knowledge to customers, enhancing informed purchasing decisions.
- Designed and implemented merchandise displays to enhance visibility and accessibility for shoppers.
- Addressed customer inquiries with prompt responses, effectively resolving issues.
Cashier
Price Chopper
175 N Parker St, Olathe, KS 66061
02.2023 - 11.2023
- Executed customer transaction processing with precision using point-of-sale systems.
- Oversaw cash drawer operations, ensuring accurate balance throughout shifts.
- Facilitated customer inquiries and efficiently resolved issues to enhance satisfaction.
- Facilitated collaboration among team members to elevate customer service standards.
- Streamlined checkout procedures to enhance operational efficiency.
- Welcomed customers upon store entry and addressed inquiries with urgency.
Receptionist
Welcome Mat Elite Martial Arts
420 E Santa Fe St, Olathe, KS 66061
07.2020 - 07.2022
- Oversaw front desk operations, ensuring seamless visitor check-in and efficient appointment scheduling.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Orchestrated communication between clients and instructors to enhance class participation.
- Streamlined organization of filing system for student records and payments, ensuring accuracy.
- Facilitated training sessions for new staff on front desk procedures and customer interaction protocols.
- Assisted clients by confirming appointments and maintaining accurate client records.
Education
Plumbing
Johnson County Community College
Overland Park, KS05-2024
High School Diploma -
Olathe West Highschool
Olathe, KS05-2023
Skills
- Client support
- Optimistic outlook
- Effective time management
- Store operational procedures
- Effective organization skills
- Effective telephone communication
- Accurate data entry
- Product packaging design
- Order fulfillment
- Cleaning and organizing spaces
- Collaborative teamwork
- Analytical problem-solving
Certification
plumbing
Timeline
Head Cashier
Westlake Ace Hardware
08.2025 - Current
Warehouse Worker
Areotek
10.2024 - 04.2025
Sales Associate
Westlake Ace Hardware
01.2024 - 09.2024
Cashier
Price Chopper
02.2023 - 11.2023
Receptionist
Welcome Mat Elite Martial Arts
07.2020 - 07.2022
Plumbing
Johnson County Community College
High School Diploma -
Olathe West Highschool