D. Andrew Hardy
Carpentersville,IL
Summary
Executive leader with 17+years of proven success driving business development, partnership growth, and account management across nonprofit, education, service, and philanthropic sectors. Known for building high-trust relationships, leading hybrid teams, and executing strategic initiatives that expand engagement, revenue pipelines, and long-term organizational sustainability.
Overview
15
15
years of professional experience
Work History
Field Supervisor
U.S. Census Bureau – Department of Commerce
05.2024 - Current
- Lead and supervise 10+ Field Representatives to ensure accurate, timely census data collection.
- Plan and execute field operations across assigned geographic territories.
- Ensure strict adherence to federal data quality and compliance standards.
- Resolved logistical and technical issues in real time to maintain productivity
- Managed payroll, scheduling, and performance evaluations
- Delivered consistent data accuracy and operational efficiency
Development Director, Youth Market
American Heart Association
09.2022 - 04.2024
- Directed regional youth fundraising strategy through the Kids Heart Challenge program.
- Led event planning, volunteer management, and business donor engagement.
- Recruited and supported 80 schools annually, doubling participation in one season
- Launched first CPS Summer School fundraising initiative, creating a new revenue stream
Sales Manager
Medieval Times
06.2017 - 08.2021
- Managed consultative sales strategy across multiple national locations.
- Exceeded sales goals by 400% in year two
- Achieved highest dollar-per-transaction average companywide
- Developed standardized national sales strategies across ten locations
Sales Manager
CarMax Auto Superstore
07.2014 - 05.2017
- Led large-scale sales teams while optimizing customer experience.
- Improved sales performance by 24% year over year
- Maintained zero-percent turnover through leadership and engagement
- Recognized multiple times for outstanding sales leadership
Sales Manager
Macy’s
02.2011 - 07.2014
- Oversaw high-volume retail sales operations and talent development.
- Achieved 0% turnover for 18+ months
- Increased customer satisfaction scores by 27 points
Education
Multimedia Communications Studies
Illinois Institute of Arts–Schaumburg
Skills
- Strategic Partnerships & Relationship Development
- Executive & C-Suite Engagement
- Community & Stakeholder Engagement
- Program & Event Leadership
- Business Development Strategy
- Client Experience Optimization
- Team Leadership & Coaching
- Operational Planning & Execution
- Pipeline Growth & Revenue Enablement
Websites
Additional Experience
Multi-Unit Center Manager, FedEx Office, Rockford, IL | 10/2005 – 2/2011
Timeline
Field Supervisor
U.S. Census Bureau – Department of Commerce
05.2024 - Current
Development Director, Youth Market
American Heart Association
09.2022 - 04.2024
Sales Manager
Medieval Times
06.2017 - 08.2021
Sales Manager
CarMax Auto Superstore
07.2014 - 05.2017
Sales Manager
Macy’s
02.2011 - 07.2014
Multimedia Communications Studies
Illinois Institute of Arts–Schaumburg