Brianna McCallum
Spokane Valley,WA
Summary
Experienced Union Supervisor with background in overseeing union activities and ensuring compliance with labor laws. Skilled in negotiation, conflict resolution, and staff management. Demonstrated success in improving union relationships and facilitating effective communication between union members and management. Have made significant impact by fostering strong member engagement and maintaining harmonious work environment.
Overview
11
11
years of professional experience
Work History
Field Supervisor
Washington Federation of State Employees
Spokane, WA
06.2021 - Current
- Recommended appropriate measures after examining employee complaints based on collective bargaining agreements.
- Provided advice on labor relations matters such as contract interpretation, discipline procedures.
- Formulated and executed strategies to safeguard union members' rights.
- Provided education to Council Representatives on labor rights at all government levels.
- Reviewed agreements to ensure alignment with labor relations objectives.
- Researched labor laws and regulations comprehensively.
- Examined claims regarding improper labor practices by employers.
- Instructed staff in interpreting and implementing labor agreements.
- Served as intermediary in discussions between union representatives and management.
- Facilitated resolution of conflicts within the workplace.
- Ensured compliance with applicable labor laws, rules, regulations, policies.
- Implemented Performance Improvement Plans for represented employees.
- Conducted structured conversations addressing employee concerns alongside staff union representatives.
Administrative Assistant
Washington Federation of State Employees
Spokane, WA
06.2021 - 01.2023
- Organized informational meetings for union members to discuss workplace issues.
- Conducted surveys among union members regarding their satisfaction with services provided by the union.
- Drafted notes for collective bargaining agreements between unions and employers.
- Helped management develop strategies for negotiating with labor unions and obtaining optimum terms.
- Assisted in organizing and leading campaigns when necessary.
- Maintained accurate records of all labor-related documents for members and employees.
- Attended hearings related to labor disputes or other grievances for note taking.
- Managed processes at voting centers for ratification of collective bargaining agreements.
- Followed instructions given by supervisors regarding specific tasks that need completion.
- Interpreted contract language for the staff union contract and advised the Field Supervisor.
- Served as a liaison between employees and the Field Supervisor
Custodian 3
Eastern Washington University
Cheney, WA
08.2014 - 05.2021
- Maintained inventory of custodial equipment and materials; ordered additional supplies as needed.
- Inspected work areas regularly to identify potential hazards or maintenance needs.
- Conducted regular audits of restrooms and common areas to ensure they are properly stocked with supplies at all times.
- Ensured compliance with all applicable health and safety regulations related to the use of hazardous chemicals or other materials used in the course of custodial duties.
- Supervised a team of custodians to ensure tasks were completed according to safety regulations and quality standards.
- Provided feedback on employee performance reviews; provided guidance when needed to help employees improve their skillset.
- Trained new employees in proper use of cleaning products, equipment operation, safety procedures, and customer service protocols.
- Conducted regular inspections of facilities to ensure cleanliness standards were met.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Achieved cost-savings by developing functional solutions to problems.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
Master of Science - Psychology
The University of Montana
Missoula, MT05-2010
Skills
- Key relationship management
- Field operations
- Strategic planning
- Employee engagement strategies
- Interpersonal relationship building
- Decision-making capacity
- Policy development
- Project management experience
- Change management
- Performance evaluation techniques
- Training and development expertise
- Union-management collaboration
- Effective communication techniques
- Recruitment and hiring practices
- Labor relations expertise
- Grievance handling procedures
- Team leadership qualities
Timeline
Field Supervisor
Washington Federation of State Employees
06.2021 - Current
Administrative Assistant
Washington Federation of State Employees
06.2021 - 01.2023
Custodian 3
Eastern Washington University
08.2014 - 05.2021
Master of Science - Psychology
The University of Montana
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