Dandy Mbidoaka
Richmond,TX
Summary
Accomplished Director of Operations at Evening Star Healthcare, adept in strategic planning and execution, significantly enhancing organizational productivity. Proven ability to lead teams and adapt to changing environments with ease. Expert in interpersonal conflict resolution, demonstrated through seamless departmental coordination. Proven track record in reducing inventory shrinkage at Ross Dress for Less, showcasing exceptional organizational skills, a keen eye for detail, and leadership.
Overview
10
10
years of professional experience
Work History
Director of Operations
Evening Star Healthcare
06.2014 - Current
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Defined, implemented, and revised operational policies and guidelines.
Store Protection Specialist
Ross Dress for Less
10.2017 - 08.2021
- Managed inventory control processes to reduce shrinkage, performing regular audits and reconciling discrepancies in stock levels.
- Coordinated with external security vendors to ensure the proper functioning of electronic security systems, including CCTV cameras and alarm systems.
- Prepared comprehensive incident reports after each notable event involving theft or other security breaches, enabling appropriate follow-up actions from management or law enforcement agencies where applicable.
- Increased employee vigilance by providing ongoing education on loss prevention techniques and the importance of adhering to security protocols.
Education
Bachelor of Science - Criminal Justice
University of Houston-Dowmtown
05-2023
High School Diploma -
George Ranch High School
Richmond, TX05-2017
Skills
- Strategic planning and execution
- Great with verbal and written communication skills
- Good with interpersonal skills such as conflict resolutions
- Organizational skills when dealing with high amounts of files or paperwork
- Calm when managing high-crisis situations with appropriate responses
- Team player when working with other professionals towards a task
- Effective leader
Timeline
Store Protection Specialist
Ross Dress for Less
10.2017 - 08.2021
Director of Operations
Evening Star Healthcare
06.2014 - Current
Bachelor of Science - Criminal Justice
University of Houston-Dowmtown
High School Diploma -
George Ranch High School
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