Dane Askew
Knoxville,TN
Summary
Dedicated Lube Technician with expertise in oil changes and fluid replacements at Take 5 Oil Change. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Recognized for contributing to a well-organized and efficient work environment and team work ethic.
Overview
4
4
years of professional experience
Work History
Lube Technician
Take 5 Oil Change
Powell, Tn
02.2025 - Current
- Performed oil changes and fluid replacements efficiently, ensuring vehicle maintenance standards met.
- Conducted thorough vehicle inspections to identify potential issues and recommend necessary services.
- Maintained cleanliness and organization of work area, adhering to safety protocols and operational guidelines.
- Assisted in training new employees on equipment operation and service procedures for optimal efficiency.
- Utilized diagnostic tools to assess vehicle performance and provide accurate service recommendations.
- Engaged with customers to explain services performed, fostering positive relationships and customer satisfaction.
- Monitored inventory levels of oil products and supplies, ensuring availability for uninterrupted operations.
- Kept shop areas neat, clean, and free of safety hazards.
- Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
- Demonstrated flexibility by adapting to various makes and models of vehicles, quickly mastering new techniques and processes as needed.
- Boosted repeat business by establishing rapport with customers and providing knowledgeable recommendations on vehicle upkeep.
Fast Food Cashier
Burger King
Powell, TN
07.2022 - 01.2024
- Processed customer transactions accurately and efficiently using POS system.
- Provided exceptional customer service, resolving issues promptly to enhance dining experience.
- Maintained cleanliness and organization of front counter and dining area to ensure compliance with health standards.
- Assisted in training new cashiers on operational procedures and customer interaction best practices.
- Monitored inventory levels for front counter supplies, ensuring availability for daily operations.
- Accurately handled cash register transactions while providing excellent customer service.
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Assisted counter staff in packing ready orders and distributing to customers.
- Cleaned and organized condiment and beverage stations to maintain tidiness.
- Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.
- Managed cash drawer responsibly, ensuring accurate daily accounting of funds received and disbursed.
- Collected trash and empty trays from empty tables to maintain clean and tidy dining area.
- Resolved customer complaints independently or with aid of supervisor.
- Completed order entries and verified correctness with customers to reduce post-order errors.
- Made change and issued receipts or tickets to customers for each transaction.
Education
High School Diploma -
Temple Academy
Powell, TNSkills
- Customer service
- Dependable and responsible
- Problem-solving
- Oil changes
- Safety checks
- Power tools
- Oil change expertise
- Safety compliance
- Customer relations
- Fluid replacement proficiency
- Attention to detail
- Coolant flushes
- Hardworking and dedicated
- Team player
- Physical stamina
Timeline
Lube Technician
Take 5 Oil Change
02.2025 - Current
Fast Food Cashier
Burger King
07.2022 - 01.2024
High School Diploma -
Temple Academy