Dane Faes
Syracuse
Summary
Dynamic professional with extensive experience at Syracuse University, excelling in student employment services and financial aid. Proven expertise in I-9 compliance and budgeting, coupled with exceptional communication skills. Successfully managed the hiring of thousands of student employees and organized impactful events, enhancing operational efficiency and student engagement.
Overview
15
15
years of professional experience
Work History
Assistant Director, Student Employment Services
Syracuse University
Syracuse
01.2022 - 06.2025
- Reviewed and approved approximately 600-700 student employment opportunities annually in Handshake.
- Monitored daily job postings and supported departments in the student hiring process.
- Implemented university competencies and tracked metrics for accreditation purposes.
- Managed correspondence across department email, Handshake, TimeClock Plus, and payroll inquiries.
- Supervised 10-12 student employees, including training, scheduling, and performance evaluations.
- Oversaw hiring and onboarding of 6,500-7,000 student employees each year, processing I-9s and recertifications.
- Organized annual Student Employee of the Year ceremony, coordinating nominations and event logistics.
- Reconciled monthly JPMC credit card statements and managed office supply purchasing.
Program Coordinator, Student Employment Services
Syracuse University
Syracuse
03.2020 - 01.2022
- Supported daily operations of Student Employment Services office for director and assistant director.
- Served as primary contact for students, faculty, and staff regarding employment inquiries.
- Provided dual administrative support for Student Employment and Central Career Services.
- Managed departmental budgeting, purchasing, and reconciliation processes efficiently.
Financial Aid Specialist, Financial Aid & Scholarship Programs
Syracuse University
11.2019 - 03.2020
- Conducted comprehensive research and analysis of FAFSA, CSS Profile, institutional reports, and legal documents to resolve eligibility issues and ensure equitable aid distribution.
- Monitored student accounts continuously, requesting additional documentation as needed to assess aid eligibility.
- Managed workload in a fast-paced environment while maintaining attention to detail and meeting critical deadlines.
- Represented office at campus and community events to promote awareness of financial aid opportunities.
Financial Aid Counselor, Financial Aid & Scholarship Programs
Syracuse University
05.2018 - 11.2019
- Counseled students and families on financial aid programs, budgets, deadlines, and eligibility criteria.
- Served as primary contact for inquiries regarding student file status through various communication channels.
- Provided comprehensive guidance on FAFSA, CSS Profile, and loan application processes.
- Utilized professional judgment to modify aid awards based on unique circumstances.
- Collaborated with departments and administrators to address issues related to student accounts.
Administrative Assistant
Conte Wealth Advisors
Harrisburg
02.2016 - 12.2017
- Scheduled client meetings, preparing advisors with necessary paperwork and proposals.
- Managed client notes, interactions, and account activities to ensure accurate records.
- Executed client requests including account creation, asset transfers, contributions, and distributions.
- Developed and maintained procedures for efficient client meetings.
- Monitored accounts to uphold data integrity and facilitate money movement.
- Oversaw opening of new accounts, ensuring compliance with all regulations.
Treasury Adjustment Specialist – Treasury Adjustments
FedLoan Servicing
Harrisburg
02.2015 - 02.2016
- Resolved payment discrepancies by responding to calls, emails, and correspondence from institutions and guarantors.
- Conducted peer training on procedures for Direct Loan consolidation overpayment applications.
- Accessed Department of Education web applications to verify received payments and validate lender transmittals.
- Ensured proper appropriation of overpayment funds through effective communication with servicers.
Receipts Associate II – Commercial Adjustments
American Education Services
03.2010 - 02.2016
- Processed monthly installment transactions, full payments, guarantor payments, lender payments, and reimbursements for student loans.
- Executed complex payment adjustments to prevent account credits and ensure accurate loan crediting.
- Reviewed borrower payment refunds and initiated distribution of refund checks promptly.
- Conducted consistent follow-up on adjustments to maintain accuracy and accountability.
Specialist – Pennsylvania State Grant & Special Programs
Pennsylvania Higher Education Assistance Agency
Harrisburg
05.2012 - 02.2016
- Analyzed Pennsylvania State Grant eligibility requirements for precise application submissions.
- Reviewed grant applications and student tax information to determine state grant eligibility.
- Acted as primary liaison for financial aid officers and students regarding application processing inquiries.
Education
Associate of Applied Science - Business Management
Pennsylvania College of Technology
Williamsport, PA05-2008
Skills
- I-9 compliance systems expertise
- PeopleSoft HR solutions proficiency
- OnBase workflow management skills
- TimeClock Plus attendance tracking expertise
- Excel spreadsheet proficiency
- PowerPoint presentation development skills
- WordPress website management capabilities
- Qualtrics research tools familiarity
- Budgeting and financial oversight skills
- Performance evaluation methodologies
- Student onboarding facilitation techniques
- Job posting strategies for recruitment
- event coordination abilities
- time management proficiency in operations
- Customer service delivery excellence
- effective communication strategies in HR
Timeline
Assistant Director, Student Employment Services
Syracuse University
01.2022 - 06.2025
Program Coordinator, Student Employment Services
Syracuse University
03.2020 - 01.2022
Financial Aid Specialist, Financial Aid & Scholarship Programs
Syracuse University
11.2019 - 03.2020
Financial Aid Counselor, Financial Aid & Scholarship Programs
Syracuse University
05.2018 - 11.2019
Administrative Assistant
Conte Wealth Advisors
02.2016 - 12.2017
Treasury Adjustment Specialist – Treasury Adjustments
FedLoan Servicing
02.2015 - 02.2016
Specialist – Pennsylvania State Grant & Special Programs
Pennsylvania Higher Education Assistance Agency
05.2012 - 02.2016
Receipts Associate II – Commercial Adjustments
American Education Services
03.2010 - 02.2016
Associate of Applied Science - Business Management
Pennsylvania College of Technology
Similar Profiles
Kara StallingsKara Stallings
Undergraduate Instructor at Syracuse UniversityUndergraduate Instructor at Syracuse University
Austin RoonAustin Roon
ALUMNI RELATIONS ASSISTANT at Syracuse UniversityALUMNI RELATIONS ASSISTANT at Syracuse University
Kiley SmithKiley Smith
Preservation Lab Graduate Assistant at Syracuse UniversityPreservation Lab Graduate Assistant at Syracuse University
Julieanne GilchristJulieanne Gilchrist
Resident Advisor at Syracuse UniversityResident Advisor at Syracuse University
Ayden KavanaughAyden Kavanaugh
Volunteering at Play2Learn AcademyVolunteering at Play2Learn Academy