Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Dane Halversen

Westerville,OH

Summary

Dynamic leader with a proven track record at Graeter's Ice Cream, excelling in customer focus and team building. Mastered mentoring and enhancing team performance and customer satisfaction. Skilled in problem-solving and communication, significantly improving service and resolving issues efficiently. Demonstrates exceptional performance improvement abilities, fostering a positive and productive work environment.

Overview

2
2
years of professional experience

Work History

Graeter's Ice Cream Team Lead

Graeter's Ice Cream
03.2023 - 08.2024
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Seasonal Employee

Best Buy
11.2022 - 01.2023
  • Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
  • Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
  • Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
  • Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.

Education

High School Diploma -

Ohio Digital Learning School
Westerville, OH
10.2023

Skills

  • Customer Focus
  • Coaching and Mentoring
  • Performance monitoring
  • Performance Improvement
  • Problem-solving abilities
  • Team building
  • Active Listening
  • Excellent Communication

Interests

  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Music
  • Gym Workouts
  • Photography
  • Mindfulness Practices
  • Analyzing Film and other forms of Media

Timeline

Graeter's Ice Cream Team Lead

Graeter's Ice Cream
03.2023 - 08.2024

Seasonal Employee

Best Buy
11.2022 - 01.2023

High School Diploma -

Ohio Digital Learning School

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Dane Halversen