Results-driven Water Damage Technician with proven expertise at Epic Restoration in structural drying techniques and team leadership. Successfully managed loss mitigation workflows, enhancing project efficiency and compliance. Skilled in moisture detection and mold remediation, consistently achieving high standards in restoration quality and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Water Damage Technician
Epic Restoration
Sacramento, CA
03.2026 - 09.2026
Assessed water intrusion and identified affected materials for extraction and drying.
Extracted standing water using pumps, vacuums, and specialized restoration equipment.
Set up air movers, dehumidifiers, and monitoring devices to control moisture levels.
Removed damaged drywall, flooring, and insulation to prepare areas for remediation.
Documented jobsite conditions, moisture readings, and daily progress for project records.
Contained work areas and followed safety protocols during cleanup and demolition.
Assessed property damages, accurately documenting findings to support insurance claims processing.
Safeguarded environmental sustainability by adhering to waste disposal guidelines when handling hazardous materials or contaminated items during restoration projects.
Loss Mitigation Supervisor
Servpro of El Dorado Hills/Fair Oaks Folsom
Sacramento, CA
11.2014 - 09.2025
Supervised loss mitigation workflows, ensuring documentation accuracy and timely project progression.
Coordinated mitigation crews, assigning priorities and resolving issues to maintain service consistency.
Reviewed job files for compliance, completeness, and alignment with restoration standards.
Communicated with property owners, adjusters, and subcontractors to clarify scope and expectations.
Trained staff on mitigation procedures, safety requirements, and customer service practices.
Evaluated loss conditions and recommended appropriate drying, cleanup, and containment actions.
Mentored junior staff members, providing guidance on best practices and effective techniques in handling complex cases.