
Operations and people leader with a record of driving year-over-year operating and net profit growth through disciplined execution, tight cost control, and strong team development. Proven success scaling branch assets, sustaining top-tier customer service across the Midwest, and maintaining high employee retention. Military experience reinforces accountability, structure, and leadership under pressure.
Employee Retention & Development Award, Enterprise Mobility (FY 2024), Top 10 Branch Manager – Midwest Region (Six Consecutive Months), 90 percent-plus average customer service scores, Year-over-year operating and net profit growth, Expanded fleet to over 60 vehicles within two years, Sustained 80 percent employee retention rate, and supported two of the largest and most strategic accounts in my group.