Dane McManus
Pueblo,CO
Summary
People-focused sales and retail leader who genuinely enjoys connecting with customers and delivering memorable, low-pressure buying experiences. Proven success in high-ticket consultative sales, consistently outperforming targets through honest recommendations and careful listening. Introduced and trained teams on new CRM systems to improve follow-up and long-term relationships. Experienced in pro-shop operations, inventory management, staff training, and creating processes that put the customer first. Passionate about doing all things exceptionally.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Pro Shop Manager/Sales Representative
Rocky Mountain Boat Company
Pueblo West, CO
02.2025 - Current
- Managed daily operations of the Pro Shop, driving sales while maintaining accurate inventory levels and availability of stock
- Selected and implemented a new CRM system for the sales team; trained staff and used it to strengthen customer relationships through timely, meaningful follow-ups.
- Surpassed annual boat sales target of 15 units per salesman, closing 25 units
- Achieved a 23% close rate on boat sales 35% above the industry average of 17%, by focusing on understanding customer needs and providing honest recommendations through careful listening and consultative style selling
General Manager
Snooze Mattress Company
Pueblo West, CO
07.2023 - 07.2024
- Oversaw daily operations to ensure high customer satisfaction and operational efficiency.
- Mentored department managers, fostering professional growth and leadership skills.
- Collaborated with marketing teams on campaigns that increased brand awareness and customer engagement.
- Led Snooze Mattress Company to have its most successful year-to-date in terms of gross revenue
Certified Personal Trainer/Front Desk Sales Associate
Snap Fitness
Pueblo, CO
10.2022 - 11.2023
- Designed personalized fitness programs tailored to individual client goals and needs.
- Conducted one-on-one training sessions, ensuring proper form and technique for safety and effectiveness.
- Led group fitness classes, fostering a motivating and inclusive environment for participants.
- Monitored client progress, adjusting training plans based on performance and feedback.
- Educated clients on nutrition and lifestyle choices to enhance overall health and wellness.
Sales Representative
NOVA Solar
Colorado Springs, CO
03.2022 - 11.2022
- As a door-to-door sales representative, my job is to give a sales pitch to homeowners regarding the homes eligibility for solar panels. I most enjoy the opportunity to have conversations with so many people throughout the shift. I also am grateful for the opportunity to develop my sales and interpersonal skills. Furthermore, this is one of my first experiences working with a team towards a common goal, so that's awesome too! I've learned many great principles at the job. How to be personally accountable, practiced the discipline of staying positive and how to set goals and reach them.
Server
Outback Steakhouse
Colorado Springs, CO
10.2021 - 03.2022
- As a server, my primary responsibility is to take food and drink orders with accuracy, and to handle money safely. Another extremely important aspect of the job is to make guests feel comfortable and provide a fun dining experience. Other responsibilities of the job include, greeting customers, having a great understanding of the menu, sanitizing various objects, and up-selling items when appropriate. This job has given me even more experience working in fast-paced environments, and provides me with daily opportunities to interact with people and develop interpersonal skills. Furthermore, it helped me to improve my sales skills.
Member Experience Specialist
VASA Fitness
Colorado Springs, CO
06.2021 - 02.2022
- At VASA, my primary responsibilities were to engage and assist customers with questions about the gym, concerns/issues regarding their active memberships, and to sell high-end products. Secondary responsibilities consist of basic facility maintenance; such as sanitizing equipment and bathrooms and disposing of trash. I greatly appreciated two aspects of this job: the opportunity to develop interpersonal skills and network with people who I share a passion with, and the opportunity to develop sales skills.
Busser/Server Assistant
Paravicini's Italian Bistro
Colorado Springs, CO
03.2021 - 08.2021
- As a busser, my primary responsibility was to keep tables clear of dishes, silverware, and other various items guests no longer needed. After guests had left, I was responsible for the sanitization and reset of the tables. I also spent a fair amount of time assisting servers, whether it be running food, refilling drinks, or clarifying food orders from tables. My favorite aspect of this job was the amount of people I had the chance to interact with.
Front of House Staff
Giant Slice Pizza
Corolla, NC
05.2020 - 10.2020
- At this fast-paced pizza shop, my primary responsibility was to take in-house customer orders and serve food and drink to in-house customers. Another essential responsibility was to take orders over the phone. I was also trained in food preparation in the kitchen, though majority of my time was spent in the front of house. Additional responsibilities included training new hires, and exchanging money at the bank. Because I was one of the few who had more responsibility I was given a pay raise six weeks in. The employment at the restaurant was short-lived due to the fact that it was only open during the tourist season. The part of this job I appreciated most was the numerous interactions with customers from all over.
Sales Associate
DICK'S Sporting Goods
Suffolk, VA
10.2018 - 03.2020
- I worked as a part-time floor associate where I primarily organized merchandise and worked in a large stockroom. I also worked to organize store-wide planograms. Another primary component of my job was to locate and process items for online orders. Stockroom duties included palletizing miscellaneous items and loading and unloading trucks. Furthermore, I gained additional experience operating a cash register. Some notable achievements include a pay raise six months in, and earning Employee of the Month in my fourth month on the job.
Sales Associate
Kohl's
Suffolk, VA
12.2016 - 12.2019
- My responsibilities at Kohl's include greeting customers, responding to questions, handling different types of customer service transactions, and regular stocking and recovery. Another main responsibility is to unload the twice-weekly trucks which I did for over a year. I worked at Kohl's for a little over two years and received Employee of the Month two times, which you are only able to win once per year. I won this award in the first month I was eligible each time. Also, during the seasonal time of year I was offered a promotion to head online sales, which I accepted. Some of the responsibilities this job included was to direct employees and to rank tasks based on priority.
Education
General Studies (Some College) -
Tidewater Community College
Suffolk, VA11.2019
Skills
- High-ticket sales & consultative selling
- CRM implementation and daily use
- Inventory management
- Exceeding sales quotas in a seasonal, big-ticket industry
- Closing rate optimization
- Customer relationship management & multi-touch follow-up processes Soft / Transferable Skills recruiters love
- Self-starter / zero-hand-holding execution
- Process building & training small teams
- Comfort selling lifestyle/experiential products
Certification
Forklift Certification
Timeline
Pro Shop Manager/Sales Representative
Rocky Mountain Boat Company
02.2025 - Current
General Manager
Snooze Mattress Company
07.2023 - 07.2024
Certified Personal Trainer/Front Desk Sales Associate
Snap Fitness
10.2022 - 11.2023
Sales Representative
NOVA Solar
03.2022 - 11.2022
Server
Outback Steakhouse
10.2021 - 03.2022
Member Experience Specialist
VASA Fitness
06.2021 - 02.2022
Busser/Server Assistant
Paravicini's Italian Bistro
03.2021 - 08.2021
Front of House Staff
Giant Slice Pizza
05.2020 - 10.2020
Sales Associate
DICK'S Sporting Goods
10.2018 - 03.2020
Sales Associate
Kohl's
12.2016 - 12.2019
General Studies (Some College) -
Tidewater Community College