Dane Mjoness
Relocating To Minneapolis, MN
Summary
Results-driven young professional with over 5 years of experience in the service industry, specializing in customer service and sales. Currently pursuing a Bachelor's Degree in Business Administration and Management at NDSU and planning to relocate to Minneapolis this September. Known for a strong work ethic, commitment to excellence, and ability to build lasting customer relationships.
Overview
7
7
years of professional experience
Work History
Assistant Manager, Optician
Aspire Optical Co of Fargo
12.2023 - Current
- Led the team in sales performance for 2024, contributing to an average monthly sales increase of 18% since joining the team.
- Managed the state's largest and most exclusive eyewear portfolio, overseeing over 2,000 luxury eyeglass and sunglass frames.
- Reconciled all monthly payments processed through the business, ensuring accuracy and accountability.
- Accurately and efficiently processed vision insurance claims and billing, maintaining compliance with provider requirements.
- Assisted patients in selecting eyewear and lenses tailored to their prescriptions and ocular health needs.
- Performed precise optical measurements including segment heights, vertex distance, pupillary distance, and pantoscopic/retroscopic tilt to ensure optimal fit and comfort.
- Applied advanced knowledge of optics, ocular anatomy, and physiology to recommend and deliver appropriate eyewear solutions.
- Exercised advanced knowledge of eyewear anatomy to repair, adjust, and customize eyewear.
- Process customer transactions, returns and exchanges to maintain accurate sales record.
Dietetic Technician
Essentia Health
12.2020 - 11.2022
- Collaborated with Doctors, Nurses, Dietitians, and fellow Dietetic Technicians to ensure efficiency and accuracy of diet orders for the 133-bed facility.
- Transcribed diet orders, bolus prescriptions, nutrient levels, and preferences into patient charts.
- Provided individual patients and families with dietary needs-based education and advice on specified and prescribed meal plans and diets.
- Practiced and preformed safe and sanitary bolus/tube feeding.
- Attended patient care rounds, conferences, and seminars discussing nutrition, and patient care.
- Accurately navigated the companies chosen EHR system, Epic.
- Obtained and recorded dietary preferences, allergies, and intolerances from individual patients or families to provide enjoyable and nutritious meals daily.
- Placed and recorded food orders per patient and Doctor request.
Host, Wait Staff
Spitfire Bar & Grill
10.2018 - 08.2020
- Warmly greeted customers upon arrival and directed them to tables or designated waiting areas.
- Supported servers, food runners, and table bussers to constantly provide an efficient and tidy dining area.
- Utilized professional phone etiquette to answer customer questions, take reservations, place takeout orders, and inform accurate wait times.
- Assisted restaurant staff in accommodating dining areas for large parties and customers with special requests.
- Trained new staff on customer service and restaurant policies to maintain fine dining standards.
Education
Bachelor of Science - Business Administration And Management
North Dakota State University
12-2026
High School Diploma -
West Fargo High School
05.2022
Skills
- Sales monitoring
- Budget management
- Microsoft office expertise
- Marketing
- Financial management
- Customer relationship management (CRM)
- Compliance
- Staff supervision
- Team leadership
- Customer service
- Conflict resolution
- Business administration
Timeline
Assistant Manager, Optician
Aspire Optical Co of Fargo
12.2023 - Current
Dietetic Technician
Essentia Health
12.2020 - 11.2022
Host, Wait Staff
Spitfire Bar & Grill
10.2018 - 08.2020
Bachelor of Science - Business Administration And Management
North Dakota State University
High School Diploma -
West Fargo High School
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