Petrita Stout
Samson
Summary
Accomplished Supervisor with a strong track record in operational leadership and project management. Expertise in implementing process improvements, safety protocols, and quality assurance measures. Recognized for successful partnerships with senior management to drive organizational success.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Supervisor
Sequoia Optical-Elite Optical-Essilor of America
Visalia
04.1988 - 05.2022
- Provided customer service and answered questions about eyeglass products and services.
- Trained new employees on proper operation of laboratory tools and machines.
- Set up job tickets for each order received by entering information into computer system.
- Assisted in the design and fabrication of lenses according to customer specifications.
- Cleaned and maintained optical lab equipment to ensure proper functioning.
- Measured mounted and unmounted lenses to verify alignment with precision instruments.
- Operated edging machines to cut lenses according to specifications on job tickets.
- Managed inventory and supplies to ensure materials were available when needed.
- Worked effectively in team environments to make the workplace more productive.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Implemented quality control measures, significantly reducing error rates.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Education
High School Diploma -
Orosi High School
Orosi, CA06-1985
Skills
- Customer service
- Data entry
- Team collaboration
- Time management
- Attention to detail
- Quality control
- Serve customer needs
- Teamwork and collaboration
- Multitasking Abilities
- Fluent in English and Spanish
Affiliations
- Member of Praise and Worship
- Enjoy Walking for physical exercise
- Enjoy Writing Poems or Inspired Word
Accomplishments
- Received Lab in 2016, 2018, 2019, and 2020
- Received 25 Yr Award
Certification
- ABO Certified
- Apex Bronze
- Silver in Customer Service
Languages
Spanish
Native language
English
Advanced (C1)
C1
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Supervisor
Sequoia Optical-Elite Optical-Essilor of America
04.1988 - 05.2022
High School Diploma -
Orosi High School
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