Dane Reed
Plainfield,NJ
Summary
Dedicated and knowledgeable customer service professional with extensive experience in the automotive service industry. A solid team player with an outgoing and positive demeanor, excelling in establishing rapport with clients. Motivated by maintaining customer satisfaction and contributing to company success. Specializes in quality, speed, and process optimization, always striving for excellence. Articulate, energetic, and results-oriented approach with a passion for developing relationships, cultivating partnerships, and driving business growth.
Overview
17
17
years of professional experience
Work History
Service Advisor
Goodyear Tire & Rubber
Clark, NJ
12.2007 - Current
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
- Reduced wait times with efficient coordination of service tasks among technicians.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
Real Estate Agent
Era Reed Realty
Plainfield, NJ
03.2011 - 06.2013
- Negotiated, facilitated, and managed real estate transactions.
- Presented purchase offers to sellers for consideration.
- Marketed and sold/rented properties for clients by hosting open houses and advertising online and in print.
- Coordinated appointments to show tenants and buyers prospective homes.
- Generated leads for sales and rental properties through cold calls and referrals.
Actor
Grande/Morris (DraftKings)
Cedar Grove, NJ
03.2022 - 05.2022
- Practiced lines and scenes independently and collaboratively to prepare for performances.
- Participated in table reads and rehearsals, ensuring a thorough understanding of scripts and character motivations.
- Developed strong memorization skills for quick mastery of scripts, enabling efficient preparation for auditions and performances.
- Collaborated with directors and fellow actors to develop engaging character portrayals for stage and screen.
- Offered suggestions to directors regarding roles, scenes and lines to improve output.
Education
High School Diploma -
Nj Challenge Academy
Fort Dix NJReal Estate License -
NJ Business & Education Center
Metuchen, NJSkills
- Customer Service
- Multitasking and Organization
- Vehicle assessment
- Excellent Communication
- Client rapport
- Understanding Customer Needs
Timeline
Actor
Grande/Morris (DraftKings)
03.2022 - 05.2022
Real Estate Agent
Era Reed Realty
03.2011 - 06.2013
Service Advisor
Goodyear Tire & Rubber
12.2007 - Current
High School Diploma -
Nj Challenge Academy
Real Estate License -
NJ Business & Education Center