Daneene Held
Clinton Township,MI
Summary
Dynamic professional with a proven track record of providing excellent customer support. Skilled in data analysis and cross-functional teamwork, I excel in problem-solving and communication, and am committed to going above and beyond to foster positive results.
Overview
10
10
years of professional experience
Work History
Assistant Director of Enrollment
Alma College
Alma, MI
05.2020 - 02.2022
- Developed and implemented recruitment strategies to enhance student enrollment.
- Collaborated with academic departments to align enrollment goals with program offerings.
- Analyzed data to identify trends and improve outreach efforts targeting prospective students.
Executive Assistant to the Provost
Alma College
Alma, MI
09.2018 - 05.2020
- Coordinated scheduling and logistics for executive meetings, enhancing operational efficiency.
- Managed correspondence and communications between executives and stakeholders, ensuring timely responses.
- Assisted in the preparation of reports and presentations, improving clarity and organization of information.
- Streamlined office processes by implementing new filing systems, increasing document retrieval speed.
- Handled confidential and sensitive information with discretion and tact.
Academic Secretary
Alma College
Alma, MI
09.2017 - 09.2018
- Coordinated academic scheduling and events for faculty and students.
- Managed communication between departments to streamline information flow.
- Developed and maintained filing systems for academic records and documentation.
- Organized meetings, taking detailed minutes to ensure follow-up on action items.
- Implemented efficient office procedures to improve workflow productivity.
- Supported faculty with course materials preparation and distribution.
- Enhanced student-faculty communication by maintaining an organized and updated contact database.
- Managed confidential information with discretion, maintaining privacy for both students and faculty members.
Administrative Assistant to the General Manager
Target Distribution Center
Galesburg, MI
09.2011 - 07.2015
- Coordinated schedules, ensuring efficient allocation of resources and timely completion of tasks.
- Managed communication between departments, fostering collaboration and information sharing.
- Assisted in preparing reports, maintaining accuracy and consistency in data presentation.
- Organized meetings and events, enhancing team engagement and operational effectiveness.
- Organized company events such as conferences, workshops, and team-building activities to promote a cohesive work atmosphere.
- Coordinated travel arrangements for the General Manager including accommodations, transportation, and itinerary development.
- Improved General Manager''s productivity with thorough calendar management and timely reminders for crucial deadlines.
- Managed multiple priorities effectively, ensuring all tasks were completed accurately and on time.
- Developed strong professional relationships with clients, vendors, and team members to foster a positive work environment.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed filing system, entered data and completed other clerical tasks.
- Maintained inventory of office supplies and placed orders.
Education
Associate of Science - Accounting
Davenport University
Kalamazoo, MI04.1993
Skills
- Problem-solving
- Teamwork and collaboration
- Time management
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Adaptability and flexibility
- Interpersonal skills
- Event planning
Timeline
Assistant Director of Enrollment
Alma College
05.2020 - 02.2022
Executive Assistant to the Provost
Alma College
09.2018 - 05.2020
Academic Secretary
Alma College
09.2017 - 09.2018
Administrative Assistant to the General Manager
Target Distribution Center
09.2011 - 07.2015
Associate of Science - Accounting
Davenport University