Daneka Martin
Colbert,WA
Summary
Dynamic and compassionate professional excelling in patient care and customer service. Demonstrates strong organizational skills and cultural sensitivity, adept at medical records management and fostering collaborative team environments. Achieved significant client satisfaction and safety through meticulous care and effective communication.
Overview
8
8
years of professional experience
Work History
Caregiver
Liann Inman
Colbert, WA
09.2020 - Current
- Built a strong and trusting rapport with the client and loved ones.
- Observed the client for changes in physical, emotional, mental, or behavioral condition, and injuries.
- Maintained clean and well-organized environment for client's happiness and safety.
- Planned and prepared healthy meals and snacks for the client.
- Organized oral medications for client following dosage and schedule requirements.
- Administered prescribed medications on a timely basis following care plan instructions.
- Completed day-to-day duties accurately and efficiently.
- Laundered clothing and bedding.
- I drove the client to shop for groceries, attend doctor appointments, and run errands.
Clerk
Scollards
Colbert, WA
04.2017 - 04.2020
- Greeted customers in a friendly and professional manner.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Assisted with customer requests and answered questions to improve satisfaction.
- Processed customer orders promptly and accurately.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Answered phones in a courteous manner while providing excellent customer service.
- Assisted customers with inquiries and complaints in a professional manner.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Maintained inventory levels of office supplies and equipment as needed.
Education
Nursing Assistant Training Program - Nursing Assistant
Spokane Community College
Spokane, WA11-2013
Some College (No Degree) - Nursing
Eastern Washington University
Cheney, WASkills
- Excellent customer service
- Excellent verbal and written communication skills
- Compassionate patient care
- Cultural sensitivity
- Collaborative team participation
- Effective multitasking
- Strong organizational skills
- Facilitate medical team support
- Basic computer skills
- Understand basic medical terminology
- Medical records management
- HIPAA compliance
- First aid and safety
- Dependable and responsible
Affiliations
- Volunteer at my children's elementary school in art, reading and math when my children were young.
- Volunteer parent at yearly craft fair held at my children's high school while they attended.
- Volunteer parent at various theatre productions held at my children's high school while they attended.
- Voted in first, as secretary, and then as vice president of non-profit, parent band group at my children's high school while they attended.
Timeline
Caregiver
Liann Inman
09.2020 - Current
Clerk
Scollards
04.2017 - 04.2020
Nursing Assistant Training Program - Nursing Assistant
Spokane Community College
Some College (No Degree) - Nursing
Eastern Washington University
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