Danelys Chang
Miami
Summary
Efficient Customer Service Teller known for productive and swift completion of tasks. Possess specialized skills in transaction management, customer issue resolution, and compliance adherence. Excel in communication, problem-solving, and adaptability, ensuring smooth financial operations and high-quality customer service.
Overview
3
3
years of professional experience
Work History
Customer Service
Las Vegas Cuban Cuisine
Pembroke Pines
03.2024 - 01.2026
- Provided excellent customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area and utensils.
- Assisted guests with menu selections and special requests.
- Processed customer orders accurately using point-of-sale system.
- Managed cash transactions and handled payments efficiently.
- Trained new servers on company policies and service standards.
- Resolved guest complaints with professionalism and courtesy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
Server
Sapore di mare
Hollywood
01.2023 - 02.2024
- Provided excellent customer service in a fast-paced dining environment.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Trained new employees on restaurant procedures and plating techniques.
Skills
- Customer service
- Point-of-sale operation
- Order processing
- Menu knowledge
- Team collaboration
- Complaint resolution
- Effective communication
- Problem solving
- Attention to detail
- Time management
Languages
Spanish
Native/ Bilingual
English
Professional
Italian
Professional
Timeline
Customer Service
Las Vegas Cuban Cuisine
03.2024 - 01.2026
Server
Sapore di mare
01.2023 - 02.2024