Danesha Leonard
Kentwood,MI
Summary
Dependable and safety-conscious professional with experience in manufacturing operations, customer service, and financial auditing. Experienced in following established procedures, maintaining accuracy, problem solving, and working efficiently in fast-paced environments. Seeking to further enhance my skills and contribute to the overall success of an organization.
Overview
8
8
years of professional experience
Work History
Night Auditor
Residence Inn By Marriott
Grand Rapids, MI
11.2025 - Current
- Managed nightly financial audits to ensure accuracy of transactions and reports.
- Processed guest check-ins and check-outs efficiently during peak hours.
- Resolved guest inquiries and complaints to enhance customer satisfaction.
- Coordinated with housekeeping and maintenance teams to address operational issues promptly.
Front Desk Receptionist
Quality Inn & Suites
Holland, Michigan
07.2024 - 05.2025
- Welcome and check guests in and out with a friendly demeanor while delivering exceptional customer service
- Answer inquiries from guests regarding restaurants, transportation entertainment etc.
- Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns
Manufacturing Production Associate
Gentex
Holland, Michigan
04.2022 - 03.2025
- Assembled materials, set up and operated production equipment in accordance with current manufacturing practices and standard operating.
- Enhanced product quality by conducting thorough inspections and adhering to strict quality control protocols.
- Increased team productivity by providing ongoing training, guidance, and support to fellow associates.
- Demonstrated versatility adaptability taking different roles responsibilities assigned including machine operator, quality inspector, or material handler.
Assistant Store Manager
Sprint Corp
Holland, Michigan
06.2018 - 02.2022
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends
- Created and finalized quotes to complete deals between company, vendors and customers
Education
Associate of Applied Arts -
Muskegon Community College
Muskegon, MI04-2019
Diploma - undefined
Holland High School
Holland, MI05-2018
Skills
- Safety & Procedure Compliance
- Equipment Operations
- Attention to detail
- Problem Solving
- Customer Service
- Effective Communication
- Financial Reconciliation
- Computer Literacy
- Time management
Timeline
Night Auditor
Residence Inn By Marriott
11.2025 - Current
Front Desk Receptionist
Quality Inn & Suites
07.2024 - 05.2025
Manufacturing Production Associate
Gentex
04.2022 - 03.2025
Assistant Store Manager
Sprint Corp
06.2018 - 02.2022
Diploma - undefined
Holland High School
Associate of Applied Arts -
Muskegon Community College