Danessa Walcott
Dayton,OH
Summary
Proven team player with a track record of enhancing team efficiency and customer satisfaction at Chick-fil-A through exceptional organizational skills and a positive attitude. Excelled in leadership by training new staff, significantly improving team cohesion. Skilled in customer service and problem-solving, adept at maintaining high-quality standards and work area organization.
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
3
3
years of professional experience
Work History
Team Member
Chick-fil-A
07.2023 - 08.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Retail Sales Associate
Aeropostale
07.2022 - 06.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Staff Member
Smoothie King
05.2021 - 07.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Trained new employees on company policies and procedures, contributing to a cohesive team atmosphere and improved overall performance.
- Assisted with onboarding new staff members, providing orientation and support.
Education
High School Diploma -
Dayton Early College Academy Inc
Dayton, OH05.2024
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Clear Communication
- Flexible Schedule
- Leadership Qualities
- Organizing Work Stations
- Teamwork
Timeline
Team Member
Chick-fil-A
07.2023 - 08.2024
Retail Sales Associate
Aeropostale
07.2022 - 06.2023
Staff Member
Smoothie King
05.2021 - 07.2021
High School Diploma -
Dayton Early College Academy Inc