Danetta Jones
Brownsburg,IN
Summary
Self-motivated Program Manager with extensive database management skills. I have customer service, multitasking and time management abilities. I have technical skills working with Microsoft office, google drive, Microsoft teams, zoom and facilitating virtual workshops.
Overview
15
15
years of professional experience
Work History
Regional Program Manager
JobWorks Inc.
07.2015 - Current
- Directed, coordinated, and evaluated the operations of the Jobs for America's Graduates Program and providing technical assistance, advice and problem resolution.
- Serves as a supervisor for the JAG Specialist.
- Developed and maintained professional working relationships with corporations, businesses, training organizations, and educational institutions.
- Interview candidates for job openings, provided orientation and training to new staff.
- Assisted with special projects such as creating reports or spreadsheets for management review.
- Verified accuracy of data entered system by comparing it to source documents.
JAG Specialist
Workforce Development Services Inc
11.2013 - 06.2015
- Provided support to in-school and students in follow-up to move participants into successful employment, military, or postsecondary education.
- Maintained files, logs and other documents in a neat and organized manner.
- Entered various data into Track One, Indiana Career Connect, and JAG-eNDMS, JAG Force.
- Maintained confidentiality of sensitive information entered the system.
- Performed data entry from paper documents, emails, and other sources into computer systems.
Family Case Manager
Department Child Services
11.2011 - 02.2013
- Monitored and visited the children on the case load, facilitated child and family team meetings.
- Developed individualized service plans for each family based on their needs and goals.
- Investigated reported incidents of child abuse, neglect or dependency, made determination of whether the incident is substantiated and developed recommendations for a Juvenile Court or County Director for disposition.
- Developed case plans to assist families and children to become more self-sufficient in a safe and nurturing environment and to ensure a permanent home for the child.
- Maintained accurate documentation of all client interactions and progress reports.
- Input data into computer system to ensure accuracy and completeness of records.
Residential Staff
Crisis Center
01.2011 - 08.2011
- I monitored adolescent's behaviors and distributed medication
- Completed intakes and assessments
- I transported youth to doctor visits, group activities, and supervised visitations.
Childcare Assistant
Becky's Tender Childcare
08.2008 - 12.2010
- Developed a curriculum for children ages 2-5years.
- Worked with infants to develop social and fine gross motor skills.
- Assisted in planning, organizing and implementing age-appropriate activities to encourage learning.
Education
Master's of Science - Psychology
Capella University
Minneapolis, MN05.2018
Bachelor of Arts - Human Development & Family Studies
Purdue University Calumet
Hammond, IN06.2011
High School Diploma -
Emerson Visual & Performing Arts High School
Gary, IN06.2006
Skills
- Problem-Solving
- Effective Customer Communication
- Written and Verbal Communication
- Remote Database Maintenance
- Virtual Meeting Facilitation
- Data Entry
- Educational Support
- Client Documentation
- Remote Training and E-learning Delivery
- File Management
Timeline
Regional Program Manager
JobWorks Inc.
07.2015 - Current
JAG Specialist
Workforce Development Services Inc
11.2013 - 06.2015
Family Case Manager
Department Child Services
11.2011 - 02.2013
Residential Staff
Crisis Center
01.2011 - 08.2011
Childcare Assistant
Becky's Tender Childcare
08.2008 - 12.2010
Master's of Science - Psychology
Capella University
Bachelor of Arts - Human Development & Family Studies
Purdue University Calumet
High School Diploma -
Emerson Visual & Performing Arts High School
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