Danette Cheney
Pacifica,CA
Summary
Detail-oriented Payroll Clerk with [Number] years of experience in data entry and record-keeping. Well-versed in tax and payroll laws. Experienced in new hire, termination and benefits orientation process. Organized Payroll Clerk offering [Number] years of experience in the financial and accounting industry. Accurate, detail-orientated and personable. Consistently provide exceptional problem-solving abilities and numerical accuracy.
Overview
40
40
years of professional experience
Work History
Payroll Clerk
Costco Wholesale Corp
05.2018 - Current
- Streamlined payroll processing by implementing efficient data entry and verification procedures.
- Ensured accurate payment distribution for employees by diligently reviewing timecards and attendance records.
- Maintained compliance with federal, state, and local tax laws by staying updated on regulations and submitting timely reports.
- Reduced payroll discrepancies by conducting thorough audits and reconciliations of employee records.
- Assisted new hires with onboarding paperwork related to direct deposit setup, tax forms, and benefit enrollment.
- Provided support during financial audits by preparing relevant documentation related to payroll transactions.
- Resolved issues arising from incorrect payments or missing information by collaborating with managers to gather necessary details promptly.
- Increased accuracy in overtime calculations through consistent monitoring of hours worked against established thresholds.
- Provided exceptional customer service by promptly addressing employee inquiries regarding payroll matters, fostering a positive working environment.
- Processed new hire paperwork and documents.
- Verified timekeeping records and handled any discrepancies with employees.
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in address or salary levels.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Processed timecards and payroll data for team of employees.
- Completed payroll accurately and timely to meet employee expectations.
- Tracked employee vacation, sick and personal time.
- Audited timesheets and payroll records for accuracy.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Generated reports to track employee time and attendance.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Maintained confidentiality of employee records and payroll information.
- Processed manual checks for employees in accordance with company policies.
- Assisted with recruitment and onboarding of new employees.
- Coordinated resolution of payroll discrepancies.
- Developed and implemented payroll procedures to streamline workflow.
Membership Services Associate
Costco Wholesale Corp
05.2013 - 05.2018
- Enhanced member satisfaction by addressing inquiries and resolving issues promptly.
- Increased membership retention through personalized service and timely assistance.
- Assisted in the development of new member benefits, resulting in a higher value proposition for members.
- Streamlined membership application process to facilitate smoother onboarding experiences.
Solar Energy Consultant
Summerwind Solar
01.2009 - 05.2013
- Increased solar energy adoption by conducting comprehensive consultations with potential clients.
- Developed customized solar energy solutions for optimal efficiency and cost savings.
- Enhanced customer satisfaction by providing timely follow-ups and addressing concerns throughout the installation process.
- Collaborated with engineers, designers, and installers to ensure seamless project execution and delivery.
- Educated clients on the benefits of solar energy, resulting in higher conversion rates from initial inquiries to closed deals.
- Evaluated site conditions and conducted thorough analyses to determine suitable solar panel configurations.
Licensed Financial Advisor
OPES Financial Solutions
02.2011 - 01.2013
- Achieved high client satisfaction by providing personalized financial advice and investment strategies.
- Developed comprehensive financial plans for clients to help them reach their short-term and long-term financial goals.
- Built strong client relationships through consistent communication, regular portfolio reviews, and timely market updates.
- Managed risk within client portfolios by carefully selecting appropriate investments and maintaining proper asset allocation.
Bookkeeper
Shoemaker CPA
01.2010 - 01.2011
- Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
- Streamlined bookkeeping processes by implementing new accounting software, resulting in increased efficiency.
- Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
- Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
Revenue Protection Investigator
Arizona Public Service Co
01.2007 - 05.2009
- Improved case resolution rates by conducting thorough investigations and utilizing effective interviewing techniques.
- Enhanced department efficiency with streamlined processes for evidence collection and documentation.
- Increased conviction rates by collaborating closely with prosecutors to build strong cases.
- Conducted comprehensive background checks, contributing to informed hiring decisions and improved workplace safety.
- Reduced fraudulent activity through diligent surveillance and timely reporting of suspicious behavior.
- Provided expert testimony in court proceedings, bolstering the credibility of presented evidence.
- Identified trends in criminal activities, allowing for proactive measures to be taken against future threats.
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Documented findings and prepared detailed reports.
- Gathered facts from interviews of suspects, witnesses, and complainants.
Administrative Coordinator
Arizona Public Service Co
05.1996 - 01.2007
- Streamlined office operations by implementing efficient administrative processes and procedures.
- Enhanced communication between departments with timely and accurate preparation of reports and documents.
- Reduced expenses by monitoring budgets, tracking expenditures, and identifying cost-saving opportunities.
- Improved customer satisfaction through prompt and professional handling of inquiries and concerns.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Assisted management with special projects to complete all tasks by deadlines.
- Worked closely with others to accomplish timely invoicing and accounts receivables.
- Collaborated in timely processing of billing and accounts receivables.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Banking Specialist
Western Savings & Loan
05.1984 - 01.1996
- Increased customer satisfaction by providing personalized banking solutions and exceptional service.
- Streamlined loan application processes for faster approvals and quicker fund disbursements.
- Reduced processing errors by implementing strict quality control measures in daily operations.
- Maintained excellent client relations, resulting in increased referrals and repeat business.
Education
No Degree - Accounting
Yavapai College
Prescott, AZHigh School Diploma -
Prescott High School
Prescott, AZ05.1985
Skills
- Processing mileage
- Checking time cards
- Reviewing data
- Numeracy skills
Volunteer
Washington Street Foundation - Student Mentor for 8 years
Nominated for 2012 Big Brother Big Sister of the Year in Central Arizona
Timeline
Payroll Clerk
Costco Wholesale Corp
05.2018 - Current
Membership Services Associate
Costco Wholesale Corp
05.2013 - 05.2018
Licensed Financial Advisor
OPES Financial Solutions
02.2011 - 01.2013
Bookkeeper
Shoemaker CPA
01.2010 - 01.2011
Solar Energy Consultant
Summerwind Solar
01.2009 - 05.2013
Revenue Protection Investigator
Arizona Public Service Co
01.2007 - 05.2009
Administrative Coordinator
Arizona Public Service Co
05.1996 - 01.2007
Banking Specialist
Western Savings & Loan
05.1984 - 01.1996
No Degree - Accounting
Yavapai College
High School Diploma -
Prescott High School