Danette Perez

• Patient Interaction: Greeting patients, answering phones, and directing patients to exam rooms.

• Administrative Tasks: Scheduling appointments, verifying insurance, collecting payments, updating patient records, and managing paperwork.

• Record Keeping: Maintaining patient records, and organizing medical documents.

• Patient Care: Taking vital signs, preparing patients for exams, assisting with procedures, and administering medications (as permitted by state law).

• Clinical Support: Collecting and preparing lab specimens, sterilizing equipment, and maintaining exam rooms.

• Patient Education: Explaining procedures, medications, and treatment plans to patients.

• Drop Charges for the patients visits.

• X-rays, POC testing , Insurance Verification, Injections, Administer oral , topical and inhalant medications
• Clinical concierge providing outstanding customer service as you guide our patients and visitors through their entire experience in the Urgent Care Clinic
• Be a vital member of the care team assisting with clinical functions including front and back office duties and working closely with the provider and other clinical team members
• Float across multiple Texas Health Urgent Care locations

• Rooming Patients
• Assist provider when needed
• Prior authorizations
• Manage in basket and faxes
• Discharge patients
• Medication audits and inventory count
• Stock exam rooms
• Input patient medical records and imaging disks into EMR
• Assist with Rapid Response

• Collect blood, tissues or other laboratory specimens
• Log Specimens
• POC testing for Covid, Flu, Strep and Covid antibody testing and Covid PCR tests

• Rooming patient and assist provider when needed
• Vital signs
• Injection / Lab Draws
• EKG's/ Spirometry
• Prior Authorizations for imaging and medications
• Urinalysis and Microalbumin test
• Chest Xrays
• Scan in medical records to patients chart on Epic
• Stock rooms and check expirations
• Cover other provider when staff is out
• Insurance Verification and collect payments

• Telephonic outreach and support action plan compliance per the Care Managers direction
• Retrieve patient medical records
• Send letters and education materials to the patient per the Care Manager
• Complete the unable to contact process if patient unreachable
• Durable medical equipment coordination and other resources as directed
• Call patient to obtain BP , blood sugar and weight logs per the Care Managers direction
• Call patients insurance
• Review and documents in the patients EMR ( Epic or Sales Force)
• Patient referrals to be worked on within 48 hours of being received

• Rooming patient and assist provider when needed
• Vital signs
• Injection / Lab Draws
• EKG's/ Spirometry
• Prior Authorizations for imaging and medications
• Urinalysis and Microalbumin test
• Chest Xrays
• Scan in medical records to patients chart on Epic
• Stock rooms and check expirations
• Cover other provider when staff is out
• Insurance Verification and collect payments
• ABI
• Front office duties when needed
• Chart filing of paper charts

• Payroll
• Billing/Coding
• Ordering clinic supplies
• Pay clinic bills
• Phlebotomy and injections
• Rooming patient /vital signs
• Scheduling and confirming patients appointment
• Marketing for the clinic
• Verify Medical Insurance
• Obtain and send referrals
• EMR ( eclinical works)
• Avility to verify medical insurance
• Human resources duties
• Interview potential new hires and students for externship

• Payroll
• Billing/Coding
• Ordering clinic supplies
• Pay clinic bills
• Phlebotomy and injections
• Rooming patient /vital signs
• Scheduling and confirming patients appointment
• Marketing for the clinic
• Verify Medical Insurance
• Obtain and send referrals
• EMR ( eclinical works)
• Avility to verify medical insurance
• Human resources duties
• Interview potential new hires and students for externship

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant's good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations
• Payroll/money handing and bank deposits
• Scheduling staff