Summary
Overview
Work History
Education
Skills
Qualifications Summary
Community Service
Timeline
Generic

Daneya Walker

Philadelphia,PA

Summary

A proven visionary and strategic leader who incorporates various strategies into motivational structured settings. Looking to earn a challenging yet rewarding position with your company where my advanced skills and experience provide solutions that can be effectively utilized. Organized and detail-oriented Teller with cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute professional providing well-rounded customer service with strong communication skills, sales experience, and deep knowledge of the banking industry.

Overview

9
9
years of professional experience

Work History

Teller

PNC Bank
Jenkintown, PA
03.2024 - Current
  • Verified customers' identification to ensure compliance with laws and regulations.
  • Balanced cash drawers daily.
  • Provided exceptional customer service while accurately processing routine transactions.
  • Explained the features of various banking products available to customers.
  • Identified opportunities to refer customers to other areas of the bank for additional services.
  • Handled large volumes of currency quickly and accurately with minimal errors.

Cashier

Target/Starbucks
Philadelphia, USA
03.2016 - 01.2024
  • Ability to communicate and interact with guests to build an inclusive guest experience.
  • Ability to blend problem-solving and decision-making to positively impact the guest experience and resolve guest concerns.
  • Experience promoting and selling various benefits, offerings, and services.
  • Maintain a clean, clutter-free work area.
  • Demonstrate a culture of ethical conduct, safety, and compliance.
  • Operated cash register efficiently and accurately, and processed payments by cash, check, credit card, gift card, or automatic debit.
  • Issued receipts, refunds, credits, or changes due to customers.

Cashier

Ralph Lauren
King of Prussia
09.2023 - 01.2024
  • Responsible for greeting customers in a professional and courteous manner.
  • Duties also included processing payments from customers, handling cash and card transactions, ensuring, and providing excellent customer service.
  • Stocked shelves with merchandise when needed.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Cashier

Modell’s Sporting Goods
Philadelphia, USA
09.2018 - 01.2020
  • Offer consistent and dependable customer service
  • Correctly use a cash register to provide receipts, processes refunds, credits and exchanges
  • Maintain a clean, tidy and professional merchandise area
  • Organize racks and shelves to maintain store visual appeal, to promote merchandise
  • Promote and encourage footwear, clothes, and sports gear to improve sales

Education

Mass Media Communication -

Community College of Philadelphia
Philadelphia, PA
01.2022

High School Diploma -

KIPP Dubois Collegiate Academy
Philadelphia, PA
01.2020

Skills

  • MS Word
  • Excel
  • Cash Handling
  • Fraud Detection
  • Exceptional customer service
  • Reliable
  • Currency and coin counter
  • Sales expertise
  • Strong Work Ethic
  • Cash Drawer Balancing

Qualifications Summary

A proven visionary and strategic leader that incorporates various strategies into motivational structured settings. Looking to earn a challenging yet rewarding position with your company where my advanced skills and experience provide solutions that can be effectively utilized., Team Leadership, Problem Solving, Customer Service Skills, Documentation Review, Educational Training Skills, Dispute Resolution

Community Service

Volunteer Worker, Women Empowerment Group, Participant

Timeline

Teller

PNC Bank
03.2024 - Current

Cashier

Ralph Lauren
09.2023 - 01.2024

Cashier

Modell’s Sporting Goods
09.2018 - 01.2020

Cashier

Target/Starbucks
03.2016 - 01.2024

Mass Media Communication -

Community College of Philadelphia

High School Diploma -

KIPP Dubois Collegiate Academy

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Daneya Walker