Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Interests
References
Timeline
Generic

Daneysi Valdovinos

Chicago,IL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Jewelry Sales Associate

Macy's
Chicago, IL
04.2024 - Current
  • Processed sales transactions accurately and efficiently, including cash handling and credit card processing.
  • Advised customers on the selection of products based on their needs and preferences.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

Counter Manager

UNOde50
Chicago, IL
07.2022 - 03.2024
  • Managed customer service staff and provided guidance in resolving customer issues.
  • Assisted with store operations, including inventory management and stock replenishment.
  • Scheduled shifts for employees according to staffing needs of the store.
  • Analyzed data from past sales activities to forecast future needs of the business.
  • Worked closely with vendors to ensure quality control standards were met when receiving shipments.
  • Identified areas of improvement within existing operations processes and took corrective action accordingly.
  • Attracted new clients through brand promotion and sales marketing practices.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Analyzed business performance data and forecasted business results for upper management.

Jewelry Sales Representative

UNOde50
Chicago, IL
08.2020 - 03.2024
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Cleaned jewelry cases daily with glass cleaner and dusters to keep all displays pristine.
  • Asked open-ended questions to ascertain what type of item customer desired, price range limits and recipient of item.
  • Attended monthly company trainings on such topics as customer engagement strategies, marketing and promotions and attaining sales goals and milestones.
  • Followed store opening and closing procedures as per company guidelines.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Designed multiple types of jewelry, including rings, bracelets and earrings, for business customers and private clients.

Retail Sales Associate (Jeweler Consultant)

T.J. Maxx
Chicago, IL
06.2016 - 03.2018
  • Assisted customers in finding jewelry to fit individual taste, preferences, and budget.
  • Cleaned jewelry cases daily with glass cleaner and dusters to ensure that all displays were pristine.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
  • Initiated friendly conversation with each customer to determine level of assistance required.
  • Supported managers with organizing store and showcasing new items in eye-catching displays.

Retail Sales Associate

T.J. Maxx
Chicago , IL
05.2015 - 03.2018
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Supported other departments within the store when needed during busy periods or shortages in staff.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.

Education

Associate of Arts -

Harold Washington College
Chicago, IL
12-2024

Skills

  • Fluent in Spanish
  • Strategic Planning
  • Performance Management
  • Sales management
  • Business Planning
  • Product Management
  • Goal Setting
  • Retail Operations
  • Performance monitoring
  • Sales Leadership
  • Retail Employee Training
  • Upselling and Cross Selling

Additional Information

Highly skilled leader with skills in delegating tasks, team building, and creating positive costumer service experience.

Skilled in all Microsoft Office Systems: Word, Excel, Powerpoint, Outlook.

Understanding of social media platforms: Facebook, Instagram, Google+, LinkedIn.

Certification

Certificate of Achievement in Business and Finance

Interests

  • podcasts, working out, fashion, interior design.

References

References available upon request.

Timeline

Jewelry Sales Associate

Macy's
04.2024 - Current

Counter Manager

UNOde50
07.2022 - 03.2024

Jewelry Sales Representative

UNOde50
08.2020 - 03.2024

Retail Sales Associate (Jeweler Consultant)

T.J. Maxx
06.2016 - 03.2018

Retail Sales Associate

T.J. Maxx
05.2015 - 03.2018

Associate of Arts -

Harold Washington College

Certificate of Achievement in Business and Finance

Daneysi Valdovinos