Daneysi Valdovinos
Chicago,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Jewelry Sales Associate
Macy's
Chicago, IL
04.2024 - Current
- Processed sales transactions accurately and efficiently, including cash handling and credit card processing.
- Advised customers on the selection of products based on their needs and preferences.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Counter Manager
UNOde50
Chicago, IL
07.2022 - 03.2024
- Managed customer service staff and provided guidance in resolving customer issues.
- Assisted with store operations, including inventory management and stock replenishment.
- Scheduled shifts for employees according to staffing needs of the store.
- Analyzed data from past sales activities to forecast future needs of the business.
- Worked closely with vendors to ensure quality control standards were met when receiving shipments.
- Identified areas of improvement within existing operations processes and took corrective action accordingly.
- Attracted new clients through brand promotion and sales marketing practices.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Analyzed business performance data and forecasted business results for upper management.
Jewelry Sales Representative
UNOde50
Chicago, IL
08.2020 - 03.2024
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Answered questions about current promotions and resolved issues according to store policies.
- Cleaned jewelry cases daily with glass cleaner and dusters to keep all displays pristine.
- Asked open-ended questions to ascertain what type of item customer desired, price range limits and recipient of item.
- Attended monthly company trainings on such topics as customer engagement strategies, marketing and promotions and attaining sales goals and milestones.
- Followed store opening and closing procedures as per company guidelines.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Designed multiple types of jewelry, including rings, bracelets and earrings, for business customers and private clients.
Retail Sales Associate (Jeweler Consultant)
T.J. Maxx
Chicago, IL
06.2016 - 03.2018
- Assisted customers in finding jewelry to fit individual taste, preferences, and budget.
- Cleaned jewelry cases daily with glass cleaner and dusters to ensure that all displays were pristine.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
- Initiated friendly conversation with each customer to determine level of assistance required.
- Supported managers with organizing store and showcasing new items in eye-catching displays.
Retail Sales Associate
T.J. Maxx
Chicago , IL
05.2015 - 03.2018
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Supported other departments within the store when needed during busy periods or shortages in staff.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
Education
Associate of Arts -
Harold Washington College
Chicago, IL12-2024
Skills
- Fluent in Spanish
- Strategic Planning
- Performance Management
- Sales management
- Business Planning
- Product Management
- Goal Setting
- Retail Operations
- Performance monitoring
- Sales Leadership
- Retail Employee Training
- Upselling and Cross Selling
Additional Information
Highly skilled leader with skills in delegating tasks, team building, and creating positive costumer service experience.
Skilled in all Microsoft Office Systems: Word, Excel, Powerpoint, Outlook.
Understanding of social media platforms: Facebook, Instagram, Google+, LinkedIn.
Certification
Certificate of Achievement in Business and Finance
Interests
- podcasts, working out, fashion, interior design.
References
References available upon request.
Timeline
Jewelry Sales Associate
Macy's
04.2024 - Current
Counter Manager
UNOde50
07.2022 - 03.2024
Jewelry Sales Representative
UNOde50
08.2020 - 03.2024
Retail Sales Associate (Jeweler Consultant)
T.J. Maxx
06.2016 - 03.2018
Retail Sales Associate
T.J. Maxx
05.2015 - 03.2018
Associate of Arts -
Harold Washington College
Certificate of Achievement in Business and Finance
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