Computer Technology
D'Angela Tyler
Revenue Specialist IV
Clinton,Mississippi
Summary
Responsible Revenue Specialist with familiarity with tax laws, regulations, procedures and precedents. Wide knowledge of federal and state laws with respect to collection and assessment.
Overview
16
16
years of professional experience
8
8
years of post-secondary education
Work History
Revenue Specialist
Mississippi Department Of Revenue
Clinton, MS
11.2015 - Current
- Receives 20-50 telephone calls per day.
- Provides assistance to Department of Revenue's district offices by answering questions, researching tax information, and proving potential audit leads.
- Reviews and processes new applications for business licenses according to established procedures.
- Performs specific tasks necessary to administer State's taxes and/or vehicle registration by determining and applying appropriate procedures in accord with State's policies and statutes.
- Trains less experienced analysts, processors, and other clerical staff.
- Performs related or similar duties as required or assigned.
- Assists other state agencies as requested.
- Collaborates with other governmental personnel to share information or resolve problems.
- Assumes administrative duties in absence of Division Director as necessary.
- Writes and/or disseminates information to agency personnel on any and all subjects as necessary, such as law or procedure changes.
- Reviews and approves newsletter, internal memos, and other publications.
Comcast Experience Associate
Comcast, Xfinity
Jackson, MS
08.2014 - 10.2015
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Increased business sales utilizing products and service knowledge.
- Gain at least 80% revenue.
Linen Associate
University Of Mississippi Medical Center, UMMC
Jackson, Mississippi
10.2013 - 05.2014
- Collected soiled tablecloths, napkins and draperies after large events.
- Operated traditional and computer-operated washers and dryers while observing all safety protocols.
- Collected soiled linens and clothing and pretreated stains.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Loading and unloading machines. Handle over 500 pieces of linen per day.
Direct Care Technician
Mississippi State Hospital
Pearl, MS
07.2013 - 10.2013
- Monitored progress and documented patient health status changes to keep care team updated.
- Administered medication as directed by physician.
- Assisted disabled clients to support independence and well-being.
- Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
- Maintained clean, safe and well organized patient environment.
- Supervised 2-3 irate patients.
Production Technician
Nissan North America, Inc.
Canton, MS
06.2013 - 10.2013
- Suggested and implemented new ideas to improve quality, reduce cost and support production work environment.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Established and maintained periodic reports to document unit performance, unit efficiency and outages.
- Utilized calipers, micrometers and height gauges to calibrate and adjust machinery.
Childcare Provider
Faith Academy Of Jackson
Jackson, MS
01.2012 - 05.2013
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Maintained effective schedule balance between rest periods, active play and instruction.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Worked with children individually and in groups to teach social, communicative and problem-solving skills.
- Introduced children to educational games and activities to boost learning.
- Cared for children ages 3 to 4 in nurturing and age-appropriate way
Photographer
Best Images
Jackson, MS
08.2005 - 07.2010
- Digitally edited photos to enhance appearance.
- Photographed high-quality images for various print and digital projects.
- Determined and adjusted subject position, props and lighting equipment while selecting camera angles to optimize final product.
- Leveraged camera gear and equipment to express creative vision.
- Took photos from different angles and perspectives to capture perfect images.
- Used image processing algorithms to reduce motion blur and enhance color, contrast and light range
Education
Bachelor of Applied Studies - General Studies
Mississippi State University
Starkville, MS 06.2021 - 12.2022
Associate of Applied Science - Early Childhood Education
Hinds Community College
Utica 08.2008 - 05.2011
High School Diploma -
Forest Hill High School
Jackson, MS 08.2004 - 05.2008
Skills
Tax law familiarity
Written Communication
Training and Development
Clerical Support
Complaint resolution
Technical Support
Microsoft Office
Communication
Computer
Accomplishments
- Achieved acknowledgement by completing a new computer system called MARVIN with accuracy and efficiency.
- Received Employee of the Month.
Additional Information
Trained new Revenue Specialist.
Interests
Timeline
Bachelor of Applied Studies - General Studies
Mississippi State University
06.2021 - 12.2022
Revenue Specialist
Mississippi Department Of Revenue
11.2015 - Current
Comcast Experience Associate
Comcast, Xfinity
08.2014 - 10.2015
Linen Associate
University Of Mississippi Medical Center, UMMC
10.2013 - 05.2014
Direct Care Technician
Mississippi State Hospital
07.2013 - 10.2013
Production Technician
Nissan North America, Inc.
06.2013 - 10.2013
Childcare Provider
Faith Academy Of Jackson
01.2012 - 05.2013
Associate of Applied Science - Early Childhood Education
Hinds Community College
08.2008 - 05.2011
Photographer
Best Images
08.2005 - 07.2010
High School Diploma -
Forest Hill High School
08.2004 - 05.2008