D'Angelo Garcia
San Jose,CA
Summary
Dedicated individual with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Associate Personal Banker
Wells Fargo & Company
San Jose, CA
07.2020 - Current
- Promoted financial products by maintaining excellent service offering knowledge.
- Networked to increase client base and encourage existing clients to expand financial portfolios.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Clarified customer issues and determined the root cause of problems to resolve product or service complaints.
Server
Buca Di Beppo
San Jose, CA
04.2019 - 03.2020
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Education
No Degree -
De Anza College
Cupertino, CAHigh School Diploma -
Santa Teresa High School
San Jose, CA05.2014
Skills
- Problem-Solving
- Flexible and Adaptable
- Organization and Time Management
- Active Listening
- Teamwork and Collaboration
- G-Suite
- Written Communication
Timeline
Associate Personal Banker
Wells Fargo & Company
07.2020 - Current
Server
Buca Di Beppo
04.2019 - 03.2020
No Degree -
De Anza College
High School Diploma -
Santa Teresa High School
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