Kristy Buchanan
Aurora,CO
Summary
Accomplished Stylist with a proven track record at Floyd's Barbershop, enhancing client retention through exceptional relationship building and expert cosmetology skills. Demonstrates a keen eye for fashion trends and a commitment to outstanding customer service, significantly boosting referrals. Excels in creative thinking and effective communication, ensuring client satisfaction and repeat business.
Overview
4
4
years of professional experience
Work History
Stylist
Floyd's Barbershop
07.2024 - Current
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Monitored current trends to understand fashions and better serve customer needs.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Stylist
Social Barber Company
02.2024 - 06.2024
Stylist
Floyd's Barbershop
12.2021 - 12.2023
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Monitored current trends to understand fashions and better serve customer needs.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Stylist
Broadway Barbers
01.2021 - 10.2021
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Generated positive word-of-mouth marketing by providing an exceptional customer experience, leading to increased store traffic.
Stylist
Command Cuts
10.2020 - 01.2021
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Education
High School -
Wheat Ridge High School
Wheat Ridge, CO05.1996
Cosmetology - Cosmetology
Warren Technical
Golden, CO05.1995
Skills
- Customer Service
- Product Knowledge
- Multitasking and Organization
- Attention to Detail
- Teamwork and Collaboration
- Store Opening and Closing
- Relationship Building
- Relationship building and management
- Cosmetology
- Flexible Schedule
- Schedule Management
- Inventory Management
- Client consultation
- Creative Thinking
- Excellent Communication
- Organization
- Active Listening
- Building Positive Rapport
- Records Management
- Hair product upselling
- Haircare
- Detail-orientated
- Quick Learner
- Appointment Scheduling
- Outstanding client retention
- Customer Education
- Staff Management
- Strong leader
- Men and women haircuts
- Business Management
Timeline
Stylist
Floyd's Barbershop
07.2024 - Current
Stylist
Social Barber Company
02.2024 - 06.2024
Stylist
Floyd's Barbershop
12.2021 - 12.2023
Stylist
Broadway Barbers
01.2021 - 10.2021
Stylist
Command Cuts
10.2020 - 01.2021
High School -
Wheat Ridge High School
Cosmetology - Cosmetology
Warren Technical